Reviews
I was not told ahead of time when I made the appointment of how long it was gonna take for the recall.
I was not told ahead of time when I made the appointment of how long it was gonna take for the recall.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Lack of communication Very unhelpful. Never retuned my call. I will not be going back.
Lack of communication Very unhelpful. Never retuned my call. I will not be going back.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome. Wonderful Awesome wonderful. George was really helpful to save me money. Thank you Nice people
Awesome. Wonderful Awesome wonderful. George was really helpful to save me money. Thank you Nice people
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
I got there in the morning at 8 am. They had a checklist of things that I needed to take care now and later in the future. I was there for an hour and a 1/2 that wasn't bad. Thank you
I got there in the morning at 8 am. They had a checklist of things that I needed to take care now and later in the future. I was there for an hour and a 1/2 that wasn't bad. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
It was a Fast friendly service very clean nice new location definitely would recommend it
It was a Fast friendly service very clean nice new location definitely would recommend it
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It was a long process it waa okay Has a long wait because of cars being in the way of what I selected
It was a long process it waa okay Has a long wait because of cars being in the way of what I selected
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- Overall experience
- 4.0
- Does recommend this dealer
Thank you for your feedback and for your patience during the wait. We apologize for the delay caused by other vehicles blocking access to the one you selected. If you have any questions, feel free to contact us at 562-231-0100.
No Didn't meet with anyone Haven't met with anyone im still on the fence About getting a 3rd seat truck
No Didn't meet with anyone Haven't met with anyone im still on the fence About getting a 3rd seat truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the update. We completely understand that you're still considering whether a truck with a 3rd-row seat is the right choice for you. Whenever you're ready, we'd be happy to discuss your options and help you find a vehicle that best fits your needs. Feel free to contact us at 562-231-0100 if you have any questions or would like more information. We look forward to assisting you!
They was pretty accurate on how long it will take. And they called me as soon as the work was done.
They was pretty accurate on how long it will take. And they called me as soon as the work was done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Rep told me the whole service would be like about two hours. It was there for almost 4 hours and didn't finish w/Car Wash they did deduct the $$ but that's not the point...Still waiting on report...have not received it..rep stated I was opt out on receiving txt messages but yet I received this one...
Rep told me the whole service would be like about two hours. It was there for almost 4 hours and didn't finish w/Car Wash they did deduct the $$ but that's not the point...Still waiting on report...have not received it..rep stated I was opt out on receiving txt messages but yet I received this one...
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused during your recent visit. This is not the level of service we strive to provide, and we appreciate you bringing your concerns to our attention. Please feel free to contact us at 562-231-0100 so we can discuss this further.
The Dealership was very good, dealt with me with courtesy and respect.Christian estrada showed me what I needed to have done and took care of it and kept me updated through the process was very professional
The Dealership was very good, dealt with me with courtesy and respect.Christian estrada showed me what I needed to have done and took care of it and kept me updated through the process was very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Downey Hyundai are glad to have you as a customer. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.