Reviews
The work was done in a timely manner. There was an adjustment to the previous work and it was handled with no delay.
The work was done in a timely manner. There was an adjustment to the previous work and it was handled with no delay.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Mario was really helpful and kept me updated with the progress on getting my vehicle repaired. Rental process for the loaner was quick as well.
Mario was really helpful and kept me updated with the progress on getting my vehicle repaired. Rental process for the loaner was quick as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Made an appointment for 6:30 in the morning. Anticipated by being there early should be able to get in and out quickly for oil change and rotate tires. Other places, I take it to that usually takes 30 - 40 minutes. Your service levels need considerable improvement.
Made an appointment for 6:30 in the morning. Anticipated by being there early should be able to get in and out quickly for oil change and rotate tires. Other places, I take it to that usually takes 30 - 40 minutes. Your service levels need considerable improvement.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Great and very well Great amazing customer service I enjoyed the experience of the workers
Great and very well Great amazing customer service I enjoyed the experience of the workers
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
I brought my SUV in on Monday August 10, 2026 for service & on Tuesday it stopped on me twice & then on Wednesday it stopped again so I brought it back in on Thursday August 14, 2026 for them to check it out
I brought my SUV in on Monday August 10, 2026 for service & on Tuesday it stopped on me twice & then on Wednesday it stopped again so I brought it back in on Thursday August 14, 2026 for them to check it out
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
She wasn't helpful or knowledgeable She didn't go over the results Of my vehicle's service
She wasn't helpful or knowledgeable She didn't go over the results Of my vehicle's service
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
They have said I was going to get my cabin filter replaced and till this day I haven't got a call from the dealership or been reached out for the replacement due to the inconvenience from 8/19/2026
They have said I was going to get my cabin filter replaced and till this day I haven't got a call from the dealership or been reached out for the replacement due to the inconvenience from 8/19/2026
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you, Jaz, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
My experience with your dealership was very pleasant. Tony never made me feel like I was bugging him. In fact, he answered every question I had and was patient with me on any regards to my car service. He went step by step, all the way to the payment process, and I am very happy with his work.
My experience with your dealership was very pleasant. Tony never made me feel like I was bugging him. In fact, he answered every question I had and was patient with me on any regards to my car service. He went step by step, all the way to the payment process, and I am very happy with his work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Quality and Great customer service. Keep doing good work and service. Great place and staff ??
Quality and Great customer service. Keep doing good work and service. Great place and staff ??
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Friendly and courteous. Quick to address issues Resonds to request timely and looks for solution to car care needs
Friendly and courteous. Quick to address issues Resonds to request timely and looks for solution to car care needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.