Reviews
Excellent service and very courteous and helpful employees. Downey Hyundai is an excellent place to get your Hyundai car serviced.
Excellent service and very courteous and helpful employees. Downey Hyundai is an excellent place to get your Hyundai car serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
He was extremely helpful, was able to make my situation work, he made sure I was taken care of, and offered a test drive.
He was extremely helpful, was able to make my situation work, he made sure I was taken care of, and offered a test drive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
The vendor was super nice and helpful. Excellent customer service from start to finish. The salesperson was attentive, honest, and helped me find the right vehicle for my needs and budget. The financing process was straightforward, and everyone treated me with respect.
The vendor was super nice and helpful. Excellent customer service from start to finish. The salesperson was attentive, honest, and helped me find the right vehicle for my needs and budget. The financing process was straightforward, and everyone treated me with respect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
It was Fast It was a speedy experience not 3 or 4 hours like most dealers
It was Fast It was a speedy experience not 3 or 4 hours like most dealers
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great service, very attentive and well informed. Made me feel welcomed, definitely will recommend. Thanks alek
Great service, very attentive and well informed. Made me feel welcomed, definitely will recommend. Thanks alek
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Alek was attentive, knowledgeable, and welcoming throughout your visit. We truly appreciate your recommendation and your trust in our team. Thank you for choosing Downey Hyundai, and please feel free to contact us at 562-231-0100 if there's ever anything we can assist you with. We look forward to seeing you again!
Not sure who George is. But Jose was very helpful and patient. Other employees who was around my deal wasnt so much
Not sure who George is. But Jose was very helpful and patient. Other employees who was around my deal wasnt so much
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear that Jose was helpful and patient throughout your experience. We also appreciate you bringing your concerns about your interactions with other team members to our attention, as we strive to provide excellent service from everyone on our staff. If you'd like to discuss your experience further, please feel free to contact us at 562-231-0100.
I was treated courteously they helped me find the right car. Edwin went over and above to assist me. ,
I was treated courteously they helped me find the right car. Edwin went over and above to assist me. ,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear you had a great experience and that Edwin went above and beyond to help you find the right vehicle. We appreciate your business and look forward to seeing you again! If you need anything, please feel free to contact us at 562-231-0100.
fast service, but I think they didn't check the tires Pressure, no new sticker on the windshield
fast service, but I think they didn't check the tires Pressure, no new sticker on the windshield
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear you experienced fast service, but we apologize for any concerns regarding your tire pressure and the missing service reminder sticker. We appreciate you bringing this to our attention and would like the opportunity to address your concerns. Please feel free to contact us at 562-231-0100 so we can further assist you.
Comfortable and trust his experience. Well I felt that the advisor was really good at knowing exactly what was that the needed and also giving me prices and options. I felt comfortable with his approach.
Comfortable and trust his experience. Well I felt that the advisor was really good at knowing exactly what was that the needed and also giving me prices and options. I felt comfortable with his approach.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that your advisor was knowledgeable, provided clear pricing and options, and made you feel comfortable throughout the process. Building trust and ensuring our customers feel confident in their service experience is very important to us. We appreciate your kind words and look forward to serving you again. Please feel free to contact us at 562-231-0100 if there's ever anything we can assist you with.
I was not told ahead of time when I made the appointment of how long it was gonna take for the recall.
I was not told ahead of time when I made the appointment of how long it was gonna take for the recall.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize that the expected completion time for your recall service was not communicated when you scheduled your appointment. We understand how important it is to have accurate time expectations in advance, and we will use your feedback to improve our communication process. Please feel free to contact us at 562-231-0100 if you would like to discuss your experience further.