Reviews
I had an appt at 11:30am and checked in at 10am. My car was not done with the oil change and tire rotation until after 2pm. Worst experience ever!
I had an appt at 11:30am and checked in at 10am. My car was not done with the oil change and tire rotation until after 2pm. Worst experience ever!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the extended wait and understand your disappointment. This is not the level of service we strive to provide. We appreciate your feedback and will use it to improve our service experience. Please feel free to contact us directly at 562-231-0100.
Fast and to the point Works effectively and polite. Went above and beyond Very detailed on the car work
Fast and to the point Works effectively and polite. Went above and beyond Very detailed on the car work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great experience with the dealership, unfortunately Hyundai corporation has disappointed me, since they can't provide my recall with a solution and I feel unsafe in my vehicle, since I have a special needs son
Great experience with the dealership, unfortunately Hyundai corporation has disappointed me, since they can't provide my recall with a solution and I feel unsafe in my vehicle, since I have a special needs son
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Everything was pretty good. It took a long time to honor a coupon I brought in. It was resolved friendly and professionally but I feel like it took longer than it should have.
Everything was pretty good. It took a long time to honor a coupon I brought in. It was resolved friendly and professionally but I feel like it took longer than it should have.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Would appreciate if the workers kept updated on the status of your vehicle before calling you with wrong information every time.
Would appreciate if the workers kept updated on the status of your vehicle before calling you with wrong information every time.
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We sincerely apologize for the miscommunication and understand how frustrating it can be to receive inconsistent updates regarding your vehicle. We’ll be addressing this with our team to improve communication and provide more accurate status updates moving forward. Please feel free to contact us directly at 562-231-0100 if there’s anything further we can assist you with.
Good but service of 4-5 hrs sucks Helpful. Enjoyed working with tomy Accept my message as is
Good but service of 4-5 hrs sucks Helpful. Enjoyed working with tomy Accept my message as is
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great When in first service, great communication service reps were very helpful and I as usual great to see familiar faces
Great When in first service, great communication service reps were very helpful and I as usual great to see familiar faces
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Tony was professional and pleasant to work with Jesus Christ is Lord. ACTS 16:31. Believe in the Lord Jesus, and you will be saved
Tony was professional and pleasant to work with Jesus Christ is Lord. ACTS 16:31. Believe in the Lord Jesus, and you will be saved
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
It was a good experience. I'm not good with words. I can only tell you that it was a good experience.
It was a good experience. I'm not good with words. I can only tell you that it was a good experience.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate you taking the time to share your experience with us. We're happy to hear you had a good experience, and we look forward to assisting you again in the future. Feel free to contact us anytime at 562-231-0100.
Help me understand what work was needed for my vehicle. Keep me updated on the status of my vehicle.
Help me understand what work was needed for my vehicle. Keep me updated on the status of my vehicle.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re glad our team was able to help you understand the work needed for your vehicle and keep you updated throughout the process. We appreciate your trust in us and look forward to assisting you again in the future. Feel free to contact us at (562) 231-0100.