Downey Hyundai

I was helped right away as I was pulling in. Tony was helpful with the whole process from recommending services to providing a ride to and from the gym. I was happy with the service provided.

Worst experience though they gave a good deal. Poor communication and slow in Paperwork. You call them but always divert to voice mails

Monica is very professional and very easy to talk to Always have a great experience

Michael always since I bought my suv always makes sure I understand everything that my suv needs and has excellent customer service I will continue to to let all friends and family know of his great service definitely recommend all to go there for car

Don't go to this dealer. After confirming a down payment and monthly payment with all taxes and fees included via text for a vehicle I returned my rental and went to the dealership where I was told that they couldn't do the agreed upon payment and wanted 40% more. I had to rent another car to get home. Went back the next day and ultimately agreed upon a payment but they used the fact that it was the last make and model I was interested in to bait and switch the price. Asked to have GM call me after since they blamed not honoring the in witting deal and it took 2 months for a return call. He said it shouldn't have happened and he would talk to his team and get back to me. Its now been 3 months and I have called back several times but he wont return my call. DO NOT buy a car here. They can't be trusted and will not follow up with you if there is a problem

I had an excellent experience at the dealership from start to finish! Christine was incredibly friendly, professional, and welcoming, and she made the entire process feel easy and stress-free. I never felt pressured or rushed, and she took the time to answer all of my questions and make sure I understood everything. Her customer service was outstanding, and I truly felt valued as a customer. I’m extremely happy with my experience and would definitely recommend this dealership to anyone looking for a smooth, honest, and positive experience!

My car was under service for over two months. When I receive my car back a preexisting sound system I had in the car was no longer functioning, after troubleshooting I saw that neither of my two amplifiers were not connected from the positive terminal on the fuse box and were left hanging loose in the engine bay. Neither cable was reconnected after harness work was completed on my car. My sound system is still inoperable to this day. My car was also denied a complementary wash after it has been sitting outside with rain and dust for over two months. There is also a bundle of wire and cords that was just left on my passenger seat after I received my car. My vehicle came back in a disgusting state and when I went back inside after seeing all this and brought up my disappointment to the service department, they told me a manager was to call me in a few days. I never got a call from any sort of manager to help rectify the situation. A total disappointment with the service I received, and I will never be back nor will I recommend this dealership to anybody that I know for anything.

Very fast and easy process Very fast & easy process everything was well explained and sorted out left very happy

My issue is when I went to pick up my vehicle, I was told it was ready for pickup at Noon and when I arrived it took over 45 minutes to get my vehicle, the manager saw me and didn't even ask if there was anything he could help with.

My issue is when I went to pick up my vehicle, I was told it was ready for pickup at Noon and when I arrived it took over 45 minutes to get my vehicle, the manager saw me and didn't even ask if there was anything he could help with.