Reviews
Less than expected I had a coupon for oil change and tire rotation- they declined to rotate the tires. Dealership was more interested in buying my car for cheap rate rather than addressing the issue I can there for
Less than expected I had a coupon for oil change and tire rotation- they declined to rotate the tires. Dealership was more interested in buying my car for cheap rate rather than addressing the issue I can there for
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I really liked that Tony took the time to review what my car needed. In addition, he was friendly and kept me updated w my car's status. Lastly, it was close ti my work and my car was done before the end of the day. Thank you!!! I will definitely be coming back to this location.
I really liked that Tony took the time to review what my car needed. In addition, he was friendly and kept me updated w my car's status. Lastly, it was close ti my work and my car was done before the end of the day. Thank you!!! I will definitely be coming back to this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great vibes good atmosphere with service rep Chris I appreciate him for everything he did & washing my car
Great vibes good atmosphere with service rep Chris I appreciate him for everything he did & washing my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Asked Hyundai Downey whether they could beat Tustin’s $0 down / $820/mo on an Ioniq 5. They said “something we can beat for you.” In person, their best was $4k down / $827/mo, about $4,400 worse over 60 months. Get it in writing before you make the drive. I lost time and money getting there
Asked Hyundai Downey whether they could beat Tustin’s $0 down / $820/mo on an Ioniq 5. They said “something we can beat for you.” In person, their best was $4k down / $827/mo, about $4,400 worse over 60 months. Get it in writing before you make the drive. I lost time and money getting there
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great experience process went smooth. Didn't haven't to spend hours searching for a car, they knew just what I like.
Great experience process went smooth. Didn't haven't to spend hours searching for a car, they knew just what I like.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Excellent customer service. Communication was clear, timely, and professional, which made the entire process smooth and stress-free. I really appreciate the effort he put into making sure everything was handled properly.
Excellent customer service. Communication was clear, timely, and professional, which made the entire process smooth and stress-free. I really appreciate the effort he put into making sure everything was handled properly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
I came in for some required work and a tire rotation. They tried to upsell me on an alignment, which I didn’t need, and later tried to sell me a set of tires I also didn’t need. Other than that, everything went well.
I came in for some required work and a tire rotation. They tried to upsell me on an alignment, which I didn’t need, and later tried to sell me a set of tires I also didn’t need. Other than that, everything went well.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great customer service Staff welcome me xxx soonest I got there they are really polite, they answer all my questions , Dealer was really clean
Great customer service Staff welcome me xxx soonest I got there they are really polite, they answer all my questions , Dealer was really clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Very professional service and friendly Nice workers very clean dealer ship And I like a lot my Hyunday Tucson
Very professional service and friendly Nice workers very clean dealer ship And I like a lot my Hyunday Tucson
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
She got my vehicle fixed and back to me in a timely manner. Very nice and helpful
She got my vehicle fixed and back to me in a timely manner. Very nice and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.