Reviews
Well they are very at addressing car issues. Tony is very good at his position.
Well they are very at addressing car issues. Tony is very good at his position.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great customer service. The salesperson was extremely helpful and made the experience a 10 out of 10
Great customer service. The salesperson was extremely helpful and made the experience a 10 out of 10
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Was told there are over 400 appointments scheduled that day and was why my oil change was going to take 4 hours
Was told there are over 400 appointments scheduled that day and was why my oil change was going to take 4 hours
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the longer wait time and appreciate your patience during a very busy day. We strive to provide timely service and will use your comments to improve. If there's anything further we can assist you with, please feel free to contact us at 562-231-0100. Thank you for choosing Downey Hyundai.
As I appreciate the work that was done to my car with no cost on my end I wish the communication was a little bit more better and the process was faster. I didn't get my car back a month later.
As I appreciate the work that was done to my car with no cost on my end I wish the communication was a little bit more better and the process was faster. I didn't get my car back a month later.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We appreciate your business and your patience. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Great customer service, very fast Very effiecinet and professional, very fast service, very good experience
Great customer service, very fast Very effiecinet and professional, very fast service, very good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Ive taken my vehicle twice to let them know that there is a sound below the steering wheel while driving. Problem was not fixed!
Ive taken my vehicle twice to let them know that there is a sound below the steering wheel while driving. Problem was not fixed!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're sorry to hear your concern with the noise below the steering wheel has not been resolved after two visits. This is not the experience we want for our customers. Please feel free to contact us at 562-231-0100 so we can discuss your concerns and help get this issue resolved. Thank you for choosing Downey Hyundai.
Good work on time everyone thank you for your service and your dedication we are happy
Good work on time everyone thank you for your service and your dedication we are happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
Service department didnt reassemble the car back correctly. Several screws and plastic clips around 10 missing around the area worked on. The plastic cover underneath the car was flapping and hitting the road.
Service department didnt reassemble the car back correctly. Several screws and plastic clips around 10 missing around the area worked on. The plastic cover underneath the car was flapping and hitting the road.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We sincerely apologize for your experience and understand your frustration. This is not the level of quality we strive to provide. Please feel free to contact us at 562-231-0100 so we can address these concerns and make things right. Thank you for choosing Downey Hyundai.
She was friendly and regularly communicated updates with the car I liked the vibe of the dealership, lots of fun positive energy since Dave Roberts was coming
She was friendly and regularly communicated updates with the car I liked the vibe of the dealership, lots of fun positive energy since Dave Roberts was coming
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Downey Hyundai are glad to have you as a customer. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.
I just check in at the dealership and Monica gave the approximately price for the rear brakes. I just waited at the dealership until Monica notify me of the progress on the work done. Monica did a excelente job this is why I come back to the Downey Hyundai dealership.
I just check in at the dealership and Monica gave the approximately price for the rear brakes. I just waited at the dealership until Monica notify me of the progress on the work done. Monica did a excelente job this is why I come back to the Downey Hyundai dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.