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Downey Hyundai

(5,184 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2017 consumer dealer award
New (323) 622-8884 (323) 622-8884
Used (323) 767-8182 (323) 767-8182
Service (323) 767-8249 (323) 767-8249

Incentives

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About our dealership

This seller has been on Cars.com since November 2018.
We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey Commerce El Monte and Los Angeles
Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce El Monte and Los Angeles. With our vast selection of new and used cars you'll have the chance to browse our current inventory in a comfortable stress-free shopping environment. Visit us to take a test drive learn more about financing or service your car and we can assure that you'll always be well taken care of!
Excellent Service Great Value We Care!

Service center

Phone number (323) 767-8249

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(5,184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Downey Hyundai from DealerRater.

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They gave me my cat while one tire had lost a weight. When I drove in the freeway my steering wheel shook violently

They gave me my cat while one tire had lost a weight. When I drove in the freeway my steering wheel shook violently

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It was a mobile service for oil change. Very easy and efficient job Great service

It was a mobile service for oil change. Very easy and efficient job Great service

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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they tried to overcharge me , no accountability, no one gave me a customer service experience

they tried to overcharge me , no accountability, no one gave me a customer service experience

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Fast, professional, courteous, happy, clean! ???? Easy and flexible to schedule my appointment for car maintenance.

Fast, professional, courteous, happy, clean! ???? Easy and flexible to schedule my appointment for car maintenance.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Got the job done. Excellent service Helped me in every way possible. Came in wanting something specific and I got it. Excellent service

Got the job done. Excellent service Helped me in every way possible. Came in wanting something specific and I got it. Excellent service

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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Sales person didn't bother sharing features of the car we purchased! Dealership lights were out and doors were locked before we could drive away. Will NEVER return to this dealership for maintenance services or future purchase. Sales person shared his phone number with us, but it didn't work the day after our purchase.

Sales person didn't bother sharing features of the car we purchased! Dealership lights were out and doors were locked before we could drive away. Will NEVER return to this dealership for maintenance services or future purchase. Sales person shared his phone number with us, but it didn't work the day after our purchase.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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It was okay. WiFi didn't work but they had the tv on It was okay

It was okay. WiFi didn't work but they had the tv on It was okay

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a appointment for oil change at 4:15pm. I got to the service department around 3:45pm. It took over 2 hours. My time is valuable. Everyone was nice it just took to long.

I had a appointment for oil change at 4:15pm. I got to the service department around 3:45pm. It took over 2 hours. My time is valuable. Everyone was nice it just took to long.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Helpful, clear with costs and accommodating. Very positive. Explained the process and the expectations of the issue I brought my car in for.

Helpful, clear with costs and accommodating. Very positive. Explained the process and the expectations of the issue I brought my car in for.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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The service at this dealership has declined. The intake person was rude and not welcoming. She looked like she didn’t want to be there and she made it obvious. My car had been ready for an hour before I went to check on the status and nobody bothered to let me know it was ready. This dealer is closer to me but I would rather drive a little farther out to get better service than this. Do better Downey Hyundai.

The service at this dealership has declined. The intake person was rude and not welcoming. She looked like she didn’t want to be there and she made it obvious. My car had been ready for an hour before I went to check on the status and nobody bothered to let me know it was ready. This dealer is closer to me but I would rather drive a little farther out to get better service than this. Do better Downey Hyundai.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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