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Valley Hi Honda

(674 reviews)
Visit Valley Hi Honda
Sales hours: 10:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm Closed
Sunday 10:00am–9:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award
New (877) 214-0581 (877) 214-0581
Used (888) 337-9009 (888) 337-9009
Service (866) 487-7532 (866) 487-7532

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Hi Honda from DealerRater.

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Great service great people they always take care of me in

Great service great people they always take care of me in a timely manner thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We’re happy to hear you’ve had consistently great service and timely care.

I had the best experience.

I had the best experience. Our service advisor is Carson. He is very professional and knowledgeable. I highly recommend going here because of him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for the kind words! We're lucky to have Carson on the team, glad he made your experience a great one!

Had to replace my sunroof as my cats tore into the rubber

Had to replace my sunroof as my cats tore into the rubber weather stripping. Carson was extremely helpful and professional. He made me aware of your 3 month same as cash service which I used. It gave me the breathing room I needed to tackle some other projects. Thanks Carson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're glad Carson was able to assist you and that the financing option was helpful. We appreciate your business!

We had our Honda Accord serviced on 3/27/25 and was

We had our Honda Accord serviced on 3/27/25 and was extremely pleased with the professionalism, friendliness, and courteously of the service team. And a special THANK YOU. For the speedy service. No long delays! I’m one happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your kind words! We're thrilled to hear you had a great experience and appreciated the speedy service. We look forward to serving you again!

Valley Hi Honda was professional, patient and in no way

Valley Hi Honda was professional, patient and in no way pushy. The gave me a fantastic deal and made the process so easy. Daniel, Eddie and Diane were wonderful to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're glad Daniel, Eddie, and Diane provided a great experience for you. Enjoy your new ride!

This dealer is very friendly and helpful.

This dealer is very friendly and helpful. They are welcoming and have great and quick customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad to hear you had a positive experience with our team. We appreciate your support and look forward to serving you again soon.

The term “ USED CAR SALESMAN” comes to mind… whenever I

The term “ USED CAR SALESMAN” comes to mind… whenever I see a car dealership commercial n t v now- I get SICK to my stomach…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We’re sorry to hear that you feel this way and appreciate your feedback. We’d like the opportunity to address your concerns directly. Please feel free to reach out to our General Manager, Joe Vickers, at **jvickers@valleyhi.com** or **(760) 962-9600**. We value your experience and hope to make things right.

Joann in the service department was excellent!

Joann in the service department was excellent! My 2015 Honda Accord needed a large service and she provided frequent communication through the duration and did a great job being very helpful! Best service hands down!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful feedback! We’re glad to hear that Joann provided excellent service and kept you informed throughout the process. We appreciate your trust in us and look forward to serving you again.

Purchased second Honda Accourd.

Purchased second Honda Accourd. If you’re looking for a great deal! Drive a little save a lot! Ask for Rudy, or Josh, second great car purchase experience! Thank you entire staff. Didn’t forget you Ryan,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your continued trust and kind words! We're thrilled to hear about your great experience with Rudy, Josh, and the team. We truly appreciate your business and look forward to helping you again in the future!

I was there about buying out my lease and was given

I was there about buying out my lease and was given different options on how to proceed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad we could provide you with different options to help with your lease buyout. Let us know if you have any questions!