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Valley Hi Honda

(674 reviews)
Visit Valley Hi Honda
Sales hours: 10:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm Closed
Sunday 10:00am–9:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award
New (877) 214-0581 (877) 214-0581
Used (888) 337-9009 (888) 337-9009
Service (866) 487-7532 (866) 487-7532

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Hi Honda from DealerRater.

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The representative was great.

The representative was great. She helped me out a lot explained everything to me and it was quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words! We're glad our representative could assist you quickly and thoroughly. We appreciate your feedback!

Great service and very professional.

Great service and very professional. Truly appreciate the high quality 🙌 They go out of there way to please there customers. There no where else I will go go to get the service HOMDA provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to provide you with great service and professionalism. Your loyalty means the world to us 🙌. We’re always here to go above and beyond for you!

I had a great experience when I bought my Honda.

I had a great experience when I bought my Honda. It was a quick and easy process. I actually went before work just to look and instantly fell in love. Thank you to the Honda team. I love my little car 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're so happy to hear you found the perfect car and had a smooth process with our team. Enjoy your Honda—we're thrilled you love it! 😊🚗

I am very pleased with the way I was treated, and the

I am very pleased with the way I was treated, and the person who helped me was very knowledgeable when I asked questions. My car was finished in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback! We're glad to hear you had a positive experience and that our team was able to assist you with their expertise. We look forward to helping you again in the future!

Easy and reliable service got my car back in a hour from

Easy and reliable service got my car back in a hour from dropping it off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're glad to hear you had quick and reliable service. We look forward to helping you again!

I only waited little over 1 hour just for an oil change.

I only waited little over 1 hour just for an oil change. My rating a 10. Best Service 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the awesome feedback and perfect rating! We're thrilled you had a quick and satisfying experience. See you next time! 👍

Shirley was very polite and helpful and courteous she

Shirley was very polite and helpful and courteous she went out of her way to make sure that I was satisfied with my service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We're delighted to hear that Shirley went above and beyond to ensure your satisfaction. We'll be sure to share your appreciation with her!

Very accommodating as well as very kind.

Very accommodating as well as very kind. Great service. Fast service, and kept me informed. No complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're thrilled to hear you enjoyed great, fast, and accommodating service. We look forward to assisting you again!

Took in accord for free oil change after just buying it a

Took in accord for free oil change after just buying it a few months back. Oil change and car wash was great. Service mediocre as my a/c was on and off but they said it was working when they checked so nothing they could do. Also, we’re supposed to clean up rotors. Service rep never called to say car was ready and when I got there no paperwork was ready. Not sure if rotors ever got done or a/c ever got checked. Never said on paperwork. Also as I left the rubber from my windshield wipers was flapping and coming off. Never had issues with that previously. 1 out of 5 on communication even though I can say the reps were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We sincerely apologize for the lack of communication and the issues you experienced. Please reach out to Michael Thomason, our Service Director, at **mthomason@valleyhi.com** or **760.962.9600**, and he will work with you to address the concerns and make things right. Thank you for your patience.

I went in to get a tire replaced, and only brought the

I went in to get a tire replaced, and only brought the wheel and B/O tire with me. Two service people were fast to assist me. They only requested the VIN and mileage which I had text to me. The tire replacement was fast and everyone was friendly. I will be going back to this location for help in the future. Two thumbs up…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review! We're glad our team could assist you quickly and make your experience a positive one. We look forward to helping you again in the future! 👍👍