Reviews
I was able to be seen earlier than my scheduled appt.
I was able to be seen earlier than my scheduled appt. When the issue with my car got more complex I was provided with a loaner car that was comparable to my own. Returning the loaner car in a timeframe that was flexible to me was easy. Everything was really smooth. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mariela, we're delighted to hear that your experience with Elk Grove Hyundai was smooth and accommodating. Providing a loaner car and flexible service is all part of our commitment to customer satisfaction. Thanks for sharing!
The entire process was transparent and very smooth.
The entire process was transparent and very smooth. Reginald was great to work with and kept me apprised throughout. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Reginald made your experience at Elk Grove Hyundai smooth and transparent. Thank you for recommending us, and we hope to see you again in the future!
They were great to work with, Friendly and helpful.
They were great to work with, Friendly and helpful. Ask for Carlos in sales. He helped me find the car i was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Carlos and the Elk Grove Hyundai team provided you with friendly and helpful service. Thank you for sharing your experience, and enjoy your new car!
Wonderful customer service.
Wonderful customer service. Salesman, Carlos went above and beyond. They made the car buying experience much easier than other dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, we're delighted to hear that Carlos and the Elk Grove Hyundai team made your car-buying experience a breeze. Thank you for choosing us!
I had an excellent car service appointment at Elk Grove
I had an excellent car service appointment at Elk Grove Hyundai with Kellie as advisor on November 17, 2024. I was always informed in a timely manner on the service being done and assisted me on car warranty matters. A Kellie was very honest and provided great advice. She also assisted in a needed inexpensive under carriage car fix. The service was completed quicker than I thought. Outstanding experience! I will return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matthew, we're delighted to hear that Kellie provided you with an outstanding service experience at Elk Grove Hyundai. It's great to know she kept you informed and offered honest advice throughout your visit. We look forward to welcoming you back in the future!
The length of time servicing my car was good.
The length of time servicing my car was good. And Andrew informed me of all was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our Elk Grove Hyundai team provided efficient service. Andrew will appreciate the shoutout!
Everything was very helpful im very happy to bring my car
Everything was very helpful im very happy to bring my car to this dealership thans to all the staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Elk Grove Hyundai. We are glad to hear that our team provided excellent service. See you next time!
Very smooth service experience.
Very smooth service experience. Car was ready when promised and Andrew was very informed and explained things well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bobbi, we're delighted to hear that Andrew provided you with a smooth service experience at Elk Grove Hyundai. Thanks for sharing your feedback!
I have been having both of my Hyundai's serviced by Elk
I have been having both of my Hyundai's serviced by Elk Grove Hyundai for the last 9+ years and one of the reasons is because of their Service Department Team. Today, Kellie Hilse was my Service Advisor and did her usual first fee customer care. Although I do not get to see the Service Technicians who perform the work on my vehicles, I can attest that the results are first rate. When I am ready to purchase my next car, it will be from Elk Grove Hyundai.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued trust in Elk Grove Hyundai over the years! We're delighted to hear that Kellie and our service department consistently provide top-notch care. We look forward to assisting with your next car purchase when you're ready! Take care!
Great customer service and fast.
Great customer service and fast. Came in for a recall and they got it taken care of right away and the staff was very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anna, we're delighted to hear that our team at Elk Grove Hyundai provided you with prompt and friendly service. Thanks for choosing us!