Reviews
They work hard, to make my experience easy.
They work hard, to make my experience easy. Dominic's patient with me, when I need extra time Thanks everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Dominic and the Elk Grove Hyundai team made your experience smooth and enjoyable. Thank you for sharing your feedback, and we're here if you need anything else!
Paul answered all my questions and kept me informed
Paul answered all my questions and kept me informed throughout the repair process until done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, we are thrilled that you had a positive experience with Paul! Thank you for choosing Elk Grove Hyundai.
Thank you for your courteous and excellent service.
Thank you for your courteous and excellent service. And thank you for being mindful of my time and getting me out quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kimmberlyn, we're delighted to hear that our team at Elk Grove Hyundai provided you with courteous and efficient service. Thank you for choosing us!
Prompt service.
Prompt service. Friendly advisors. Kept up on progress. Answered all my questions. Thanks Dominic. Wayne
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Elk Grove Hyundai! We're glad to hear that Dominic and the team provided prompt service and kept you informed throughout. We appreciate your feedback!
Execellant customer service performing a recall due on my
Execellant customer service performing a recall due on my vehicle. Paul did a great job keeping me informed what was to be done and when my vehicle was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, we're delighted to hear that Paul provided excellent service during your recall visit at Elk Grove Hyundai. Thanks for sharing your experience with us!
Quality customer care and service; always kind and
Quality customer care and service; always kind and courteous. Never had a bad experience there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, we really appreciate your feedback! Thank you for choosing Elk Grove Hyundai.
Sean was a pleasure to work with.
Sean was a pleasure to work with. He is well informed and had answers to all my questions. He made the experience of buying a vehicle less painful. Now if he can get Hyundai to fix their software all might be perfect!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mikey, we're delighted to hear that Sean made your experience at Elk Grove Hyundai a smooth one! We'll pass along your feedback about the software and appreciate you choosing us for your vehicle needs. Enjoy the ride!
Overall excellent experience.
Overall excellent experience. Worked with Sean and they made it easy. Found exactly what I was looking for and made the buying process easy. Fair deal overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jon, we're delighted to hear that Sean and the Elk Grove Hyundai team made your car-buying experience smooth and satisfying. Thanks for choosing us!
My customer service agent (Reginald) was wonderful !
My customer service agent (Reginald) was wonderful ! Ive had him before and he is always pleasant, kind and knowledgeable. The service techs were wonderful as well. They kept me informed thru the process and told me to let them know within a week if my car was running smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephanie, we're delighted to hear that Reginald and our service team at Elk Grove Hyundai provided you with such a positive experience. Thank you for your kind words, and don't hesitate to reach out if there's anything else we can do for you!
We were met at the door by Jamal with a friendly
We were met at the door by Jamal with a friendly greeting. Jamal listened to what we had to say and calmly worked with us and walked us through finding the car we were interested for a test drive. He explained our pricing requirements to the closer, Oscar, which made for an offer bettering our ask, which made for a quicker than expected acceptance. The best low pressure new car purchasing experience we have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roger, we're delighted to hear that Jamal and Oscar made your car-buying experience at Elk Grove Hyundai so smooth and enjoyable. Thank you for sharing such positive feedback! Enjoy your new ride!