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Smart Toyota

(260 reviews)
Visit Smart Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
New (563) 514-4757 (563) 514-4757
Used (563) 514-4742 (563) 514-4742
Service (563) 514-4793 (563) 514-4793

Inventory

See all 188 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2018.
At Smart Toyota, we're more than just a dealership—we’re your one-stop shop for all things automotive. Whether you’re in the market for a brand-new Toyota, a reliable pre-owned vehicle, or need expert service to keep your car running smoothly, we’ve got you covered. Our experienced team of sales professionals is here to guide you through every step of the car-buying journey, ensuring you find the perfect vehicle that fits your lifestyle. From rugged adventure-ready models to luxurious sedans and family-friendly SUVs, we offer a wide range of Toyota options that are perfect for every need and preference.

Service center

Phone number (563) 514-4793

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Reviews

(260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smart Toyota from DealerRater.

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I leased another Camry from Smart Toyota.

I leased another Camry from Smart Toyota. I ended up buying at the end of my lease. When I went to put my new license plate on, I couldn't get the one of the screws out of the back plate. It was stripped terribly. So I took my car up this morning to see if Smart Toyota could help me get the screw out that they had stripped putting my old plates on. The girl at the service desk told me it would be $85 to do that for me. I told her no thanks and as I was walking out the door, she gave me one of those patronizing "have a nice day". I drove straight to Tires Plus on Kimberly and Brady. The guy at the front desk got a pair of vice grips and had the stripped screw out in about 5 minutes and didn't even charge me. It's Tires Plus and Hiland Toyota for now on. They know how to treat their customers. I won't spend another dime at Smart Toyota. Their service department is horrible.

I leased another Camry from Smart Toyota.

I leased another Camry from Smart Toyota. I ended up buying at the end of my lease. When I went to put my new license plate on, I couldn't get the one of the screws out of the back plate. It was stripped terribly. So I took my car up this morning to see if Smart Toyota could help me get the screw out that they had stripped putting my old plates on. The girl at the service desk told me it would be $85 to do that for me. I told her no thanks and as I was walking out the door, she gave me one of those patronizing "have a nice day". I drove straight to Tires Plus on Kimberly and Brady. The guy at the front desk got a pair of vice grips and had the stripped screw out in about 5 minutes and didn't even charge me. It's Tires Plus and Hiland Toyota for now on. They know how to treat their customers. I won't spend another dime at Smart Toyota. Their service department is horrible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry this was the experience you had. I can't help but feeling like there might be a little more to this overall and would love to see if I can't at least get an understanding of why or what was involved to make your experience what it was. If you would like to talk through furhter or see if I might be able to help at all, please give me a call at 563-445-4904. Jayson Newman, General Manager.

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Loved my experience at this dealership!

Loved my experience at this dealership! I had a great experience with Jim Campbell the salesman. He was very professional. Would absolutely go back to this dealership.

Loved my experience at this dealership!

Loved my experience at this dealership! I had a great experience with Jim Campbell the salesman. He was very professional. Would absolutely go back to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great experience, no high pressure, worth the 150 mile

Great experience, no high pressure, worth the 150 mile drive! Cold day but worth putting up with

Great experience, no high pressure, worth the 150 mile

Great experience, no high pressure, worth the 150 mile drive! Cold day but worth putting up with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salesperson, easy to deal with and very thorough.

Great salesperson, easy to deal with and very thorough. Very knowledgeable and professional about all aspects of the car I was interested in

Great salesperson, easy to deal with and very thorough.

Great salesperson, easy to deal with and very thorough. Very knowledgeable and professional about all aspects of the car I was interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the 5th vehicle we have purchased, and as always,

This is the 5th vehicle we have purchased, and as always, we are very pleased with our purchase and the personal attention provided by their staff.

This is the 5th vehicle we have purchased, and as always,

This is the 5th vehicle we have purchased, and as always, we are very pleased with our purchase and the personal attention provided by their staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jim was very easy to talk to and deal with.

Jim was very easy to talk to and deal with. He was also very patient.

Jim was very easy to talk to and deal with.

Jim was very easy to talk to and deal with. He was also very patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jim made the process easy and quick.

Jim made the process easy and quick. I love my new Rav4. I would highly recommend

Jim made the process easy and quick.

Jim made the process easy and quick. I love my new Rav4. I would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

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Great experience at Smart Toyota!

Great experience at Smart Toyota! Matt S was excellent to work with. Would shop again and highly recommend!

Great experience at Smart Toyota!

Great experience at Smart Toyota! Matt S was excellent to work with. Would shop again and highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review. It was an absolute pleasure serving you as a customer.

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Jim Campbell was very friendly and knowledgeable.

Jim Campbell was very friendly and knowledgeable. We were looking for a hard to find vehicle. Smart Toyota came thru. We had been having a stressful week with several things,including another one of our cars breaking down. They made the whole process stress-free. Thank you all!

Jim Campbell was very friendly and knowledgeable.

Jim Campbell was very friendly and knowledgeable. We were looking for a hard to find vehicle. Smart Toyota came thru. We had been having a stressful week with several things,including another one of our cars breaking down. They made the whole process stress-free. Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

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I started online and was pleasantly surprised by the

I started online and was pleasantly surprised by the responsiveness of their folks to text inquiries. They provided a few links to check out and generally showed my whatever I wanted. I started off wanting a used car but decided on new and they were flexible with proving me access to whichever years and trim levels they had available so I could make a decision on my own time. Very little pressure from my sales guy, Nick Scott. Very pleasant experience there and even going back to the dreaded finance guy was not a big deal. They were flexible around the times I could come in with my spouse to finish the deal and modified things in real time. Very accommodating. Good experience overall. I would recommend.

I started online and was pleasantly surprised by the

I started online and was pleasantly surprised by the responsiveness of their folks to text inquiries. They provided a few links to check out and generally showed my whatever I wanted. I started off wanting a used car but decided on new and they were flexible with proving me access to whichever years and trim levels they had available so I could make a decision on my own time. Very little pressure from my sales guy, Nick Scott. Very pleasant experience there and even going back to the dreaded finance guy was not a big deal. They were flexible around the times I could come in with my spouse to finish the deal and modified things in real time. Very accommodating. Good experience overall. I would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

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