Classic Ford

The general manager did an excellent job having the issues with my car addressed. The original customer service person did not seem concerned about letting me know what is wrong with my vehicle, despite the fact that I let him know that I was leaving out of town by the end of the week.

Dealership is great, always answers my questions. Always happy with the service and the tech who helps me.

As always, great job by all the staff involved. Love the valet services that is provided. Helps me out a great deal.

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They always answer my question and they are very helpful.and friendly people they follow up with their customers.

Good efficient service with friendly workers. The waiting area is pretty nice and the coffee is good.

Their service department addressed my issue in a prompt and professional manner. I was satisfied with their service.

Dealership was easy to work with and carried out their work promptly without any issuesefficiently i

As always, things went very well. Wish to especially thank Josiah Cooper (with an unexpected family emergency on my part, he was instrumental in getting the maintenance checkup done as quickly as possible); the gentleman who helped me as I was leaving; and, the technicians who serviced my vehicle. On a side note, I appreciate how clean and well-maintained the waiting area, including the rest room, are. Your professional care is why I drive from Avon Lake to Ford Classic in Mentor. Thank you.

I had an issue with a tire on a work trip from PA to OH. Stopped in at Classic Ford and the whole staff was wonderful to deal with Rick B was awesome. Coming from a Ford store in PA that is very disorganized this was a breath of fresh air. Thank you.