Reviews
Write a reviewExcellent service!!
Very happy with their service, would come back here and recommend to others ! They were awesome to work and did everything they could to help out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write a review for us. Don't forget to stop by when your in the area.
Loving our second jeep
Thank you again Tara and Jeff!!!! This is our second purchase from here and couldn't be happier!!!! We would recommend this wonderful caring dealership to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you you for coming back to us!!! We love our returning customers.
My First Jeep !!
Thank you Jeff for all of your hard work for making it possible to buy my first Jeep! Great service and definitely recommend to anyone looking to buy from here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for trusting us with your 1st car purchase. We are happy that it could be a stress free experience.
My 2nd vehicle purchase another great experience
I can truly say that they went above & beyond to make it possible for me to get a vehicle. I was without transportation & unable to get to my appt's or treatment. After being to several other larger dealers that had wouldn't even call me back or work with me. This was my second purchase from them over the last few years. The owners knowing my situation & my budget were generous enough to make a vehicle that was perfect for me possible. Out of the kindness of their hearts they discounted the vehicle and made it happen! I wouldn't have been possible to get into a reliable vehicle if it wasn't for them. Giguere Auto certainly does take care of their customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this nice review. We are so happy we could help you out.
Amazing Service
Drove over 4 hours to purchase a GMC Sierra from Jeff and his son Jeff. Firstly, while at the facility, my son had a medical issue that divided our attention and required paperwork to be sent back and forth between the dealership and the medical office. Both Jeffs were more than willing to help us out in this regard, and kindly lent us their fax machines multiple times. They were very patient with us and let us take all the time we needed, we never felt rushed and were at ease with both of them. The truck itself was as described, and was detailed and waiting for us to take for a ride. Test drive revealed a few small problems not uncommon for the age of the truck. Both Jeffs and their on site mechanic dropped what they were doing to diagnose the problems. Both issues were identified and dealt with immediately. I was glad to see they didn't brush us off and showed us exactly what the problems were instead of acting like we were crazy. The purchase and paperwork went very smoothly and was told exactly what each paper was for. Complete disclosures, nothing hidden. It's nice to see truthful people still exist nowadays! Bottom line - amazing customer service, friendly and amazing customer service. Yes, I said it twice because I was blown away by how helpful these folks were. Nothing was too small of an issue. I would recommend Giguere Auto and will be looking them up again when it comes time. Thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad everything was OK with your son. It was a pleasure earning your business. Thank you for taking the time to write us a review.
Horrible
Stay far away. Horrible in every way. After having me come up hundreds of miles from Mass to fix a car sold with many pre-existing conditions, Jeff then he would not honor my warranty. He then began yelling as I calmly left his unkept dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sorry you were not happy with your purchase.
Misled about financing
Pat told me If I had a 680 credit score I would qualify. And to pre qualify it would only be a soft inquiry. He came back and said I was a "Zero" but that was okay but I would have to go to my bank w a bill of sale lol I said "no thanks" so I guess it's a no? Sorry and my credit score was 700 when I walked in and 684 when I left. What a joke. Told me he has 3 businesses of his own and was just there to help. I am taking a loan on my own and buying elsewhere sorry Pat
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst car buying experience ever
Demand a warranty if you purchase from this dealer- don't buy their insurance plans- they are worthless- we bought a truck for a lot of money only to have the engine fail after 1 week- it has been sitting for approx 2 months now- have no ride to work- very expensive lesson
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
our worst car buying experience
Please demand a warranty if you want to buy a vehicle from this dealership-and don't fall for their insurance plans-they are worthless- please listen to me- I don't want anyone to lose as much money as I have with this dealer. I have no transportation to get to work and a loan for a truck with a blown motor. I only owned the truck for a little over one week when this happened
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very sorry you were not happy with the truck you purchased. I first have to say you did have a very good warranty on this truck. As we have tried to explain on many occasions that a used vehicle warranty is not going to pay for a brand new motor. We found you a used motor and you refused it. You then turned around and cancelled your warranty. Second I have no idea what an insurance plan is? You got me there. Sorry you didn't want to accept our help in this matter.
Very Satisfied and a Great Business!
Jeff and Tara were very helpful in our purchase of a great truck. They bent over backwards being very accommodative and answering any questions that we had. Very honest, straightforward, would highly recommend to anyone searching for a used vehicle. If you're looking for individual care, an honest deal, fair pricing, look no further than Giguere Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU!!! We enjoyed working with customers like you. Thank you so much for taking the time to give us this review.