Reviews
Very Happy
Every thing came together and we were very happy with our new car. Price updates had everything we wanted and needed. Sales person was honest and sincere and the best we have ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Overall good experience, sales person and manager were willing to work out a good price. The sales person even took a 3 hour drive to deliver the paperwork!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
An OutStanding Dealership in service !!!
Honda's have always been quality cars from day one, but with a professional Dealership selling them that makes a special buying experience and makes it a Happy Memorable Moment for the Family.. Thank You Folsom Lake Honda
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Jeff did all the work finding me a car with all the extras I requested and working the numbers before I even got to the dealership. Joshua made the end process easy and fun! It was a pleasure working with them both!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ian excellent sales person
Thank you Ian. We appreciate your patience with us as we have lots of technology to learn. You led us to the react car we were looking for.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have not seen any oil leak sense you fixed the timing
I have not seen any oil leak sense you fixed the timing inspection plate seal on 12/12/23 on my 2014 CRV. Your service department was great. Patrick was very helpful with my car and also help my wife with her 2005 Honda accord finding the battery code after I took off the terminals to clean the posts. Armond Regan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT EXPERIENCE
Daran engaged with me from the beginning, providing the information I wanted without any pressure. I had totaled a different new car, had selected my model, and was internet shopping for price. I thought my prior experience was very good, but Daran beat them hands down. He ensured that my questions were answered completely both before and during purchase and he followed up to see if I had any questions. Instead, of handing me the keys and saying it’s all set up, he sat with me and walked me through connecting my phone and explained how to engage the safety features. I couldn’t have been happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT EXPERIENCE
Daran engaged with me from the beginning, providing the information I wanted without any pressure. I had totaled a different new car, had selected my model, and was internet shopping for price. I thought my prior experience was very good, but Daran beat them hands down. He ensured that my questions were answered completely both before and during purchase and he followed up to see if I had any questions. Instead, of handing me the keys and saying it’s all set up, he sat with me and walked me through connecting my phone and explained how to engage the safety features. I couldn’t have been happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fair
It took a week of negotiating but I got a fair deal on the vehicle I was looking at. It was my second choice car since my first choice they wouldn’t budge.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gd, thank you for sharing your feedback. We're glad to hear that you were able to negotiate a fair deal on your second choice vehicle. We appreciate your business and hope to serve you again in the future.
2022 Pilot Sport purchase
3rd Honda car purchased. Top quality. Tom and Phil very professional and courteous. Showed a variety of cars to see. Very knowledgeable about each car type and pointed out features to help my decision-making process. Excellent follow-thru on the items requested as part of the deal. Very impressed !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
