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Folsom Lake Honda

(2,273 reviews)
Visit Folsom Lake Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–6:00pm
Sunday 10:00am–8:00pm Closed
New (916) 367-0024 (916) 367-0024
Used (916) 367-0023 (916) 367-0023
Service (916) 472-3471 (916) 472-3471

Reviews

(2,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Lake Honda from DealerRater.

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Very Happy

Every thing came together and we were very happy with our new car. Price updates had everything we wanted and needed. Sales person was honest and sincere and the best we have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Overall good experience, sales person and manager were willing to work out a good price. The sales person even took a 3 hour drive to deliver the paperwork!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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An OutStanding Dealership in service !!!

Honda's have always been quality cars from day one, but with a professional Dealership selling them that makes a special buying experience and makes it a Happy Memorable Moment for the Family.. Thank You Folsom Lake Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Jeff did all the work finding me a car with all the extras I requested and working the numbers before I even got to the dealership. Joshua made the end process easy and fun! It was a pleasure working with them both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ian excellent sales person

Thank you Ian. We appreciate your patience with us as we have lots of technology to learn. You led us to the react car we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have not seen any oil leak sense you fixed the timing

I have not seen any oil leak sense you fixed the timing inspection plate seal on 12/12/23 on my 2014 CRV. Your service department was great. Patrick was very helpful with my car and also help my wife with her 2005 Honda accord finding the battery code after I took off the terminals to clean the posts. Armond Regan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT EXPERIENCE

Daran engaged with me from the beginning, providing the information I wanted without any pressure. I had totaled a different new car, had selected my model, and was internet shopping for price. I thought my prior experience was very good, but Daran beat them hands down. He ensured that my questions were answered completely both before and during purchase and he followed up to see if I had any questions. Instead, of handing me the keys and saying it’s all set up, he sat with me and walked me through connecting my phone and explained how to engage the safety features. I couldn’t have been happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT EXPERIENCE

Daran engaged with me from the beginning, providing the information I wanted without any pressure. I had totaled a different new car, had selected my model, and was internet shopping for price. I thought my prior experience was very good, but Daran beat them hands down. He ensured that my questions were answered completely both before and during purchase and he followed up to see if I had any questions. Instead, of handing me the keys and saying it’s all set up, he sat with me and walked me through connecting my phone and explained how to engage the safety features. I couldn’t have been happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fair

It took a week of negotiating but I got a fair deal on the vehicle I was looking at. It was my second choice car since my first choice they wouldn’t budge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gd, thank you for sharing your feedback. We're glad to hear that you were able to negotiate a fair deal on your second choice vehicle. We appreciate your business and hope to serve you again in the future.

2022 Pilot Sport purchase

3rd Honda car purchased. Top quality. Tom and Phil very professional and courteous. Showed a variety of cars to see. Very knowledgeable about each car type and pointed out features to help my decision-making process. Excellent follow-thru on the items requested as part of the deal. Very impressed !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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