Reviews
VERY happy with my new 2025 Ford Bronco Badlands.
VERY happy with my new 2025 Ford Bronco Badlands. We didn't feel pressured, allowed to look at different Broncos without being rushed, our questions were answered, and wound up with the Bronco I really wanted. Matt was great with sales and Steve in financing was amazing as usual. Steve has assisted with closings on 3 different brand new vehicles, if not four. Highly recommend this Ford location. It's why we keep returning. Great experience every time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took vehicle in for first oil change.
Took vehicle in for first oil change. Waiting for service to be completed. Service person was very professor and polite. It took only around an hour for oil change, vehicle was washed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donnie, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
EXTREMELY POOR SERVICE FROM MR.
EXTREMELY POOR SERVICE FROM MR. BRENDAN . Rotated tires , and Sensor Light Came On,.... And Did Not Take Care Of The Problem ! Supervisor Mr. Lyons ,.... Did Not Seem To Want To Help ! I Have Been A Long Time Loyal Customer ! No More Referrals ! Friends ! Family ! Relatives ! DO NOT RECOMMEND WAXAHACHIE FORD ! Mattie D.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mattie, we are so disappointed to learn of this situation you have described. Please contact Belinda Kelley at 940-206-4039 or bkelley@waxautoplex.com, and we will do our best to make this better. We hope to hear from you soon.
Each time I take my vehicle in for routine maintenance,
Each time I take my vehicle in for routine maintenance, the customer service at Wax. Ford Service Dept. is excellent. The staff in the service department are courteous and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Angelita, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!
Nice and Easy.
Nice and Easy. Casey was very responsive from the initial contact and helped us get the vehicle we wanted. We were very pleased with the whole experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Douglas, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Great service AND MY SERVICE ADVISORY WAS VERY HELPFUL.
Great service AND MY SERVICE ADVISORY WAS VERY HELPFUL. i WAS THERE FOR AN OIL CHANGE WHICH I WAS IN AND OUT WITHIN AN HOUR .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
it was Polite and professional services.
it was Polite and professional services. Very happy with my purchase. Dylan Lackey was my salesperson,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Justin, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!
Fast, easy and convenient and Jacob was awesome!
Fast, easy and convenient and Jacob was awesome!!!! I love that they come to the house and do the oil change in the driveway!!! I was blown away by the convenience!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Betsy, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Friendly and respectful of my time.
Friendly and respectful of my time. Worked with me to make the deal. Salesman took lots of time to go over all the details and setup everything on the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Matt was Awesome!
Matt was Awesome! He did not pressure or haggle us. He worked with us to give us the deal we was looking for. I am extremely happy with my experience. I would highly recommend this dealership to anyone. Thank you Matt!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase