Yark Nissan

I am extremely disappointed in the service we received at Yark Nissan. We paid for a diagnostic test for $170.00, and it is not deducted if you have the recommended service done. We also had tire rotation and oil changed. We paid for everything; went out to inspect our car and the tires had not been rotated. How did I know? I numbered my tires with paint. Needless to say, I was quite upset. I wondered what else had not been done, and really couldn’t prove either way. I felt cheated and lied to. I asked to speak with the GM. He came out with an attitude, and yes, that is my opinion, but he ha a scowl not a smile. So that sort of set the tone for our conversation . I explained the situation and told him I had been lied to and I wasn’t happy about the whole situation. He offered to rotate the tires. “No Thanks! That ship has sailed!” He then tried to make me feel bad for calling them liars. Sorry, I have it in black and white you charged me for something that was not done. He gave an insincere apology and offered refund; whoo-Dee-do. I’m getting my money back for something that was not completed. He tried to make me out as a bad guy & made excuses why the tires weren’t rotated. He left in a snit. Wow.. that’s usually the customer’s job. The GM was very unprofessional, rude and really needs to learn some people skills. Oh yeah, he informed me he is great with people and he has great reviews. If you have to tell me that; there is a problem. Needless to say, I won’t be back. I will drive further for a Nissan service center and Nissan Dealer in the future.

Brett Forster was beyond helpful in finding a new car for my family. He also helped me narrow down the perfect car for my son that was affordable but also very well maintained!

Service desk - David was very helpful and great and everything was done to my satisfaction

Good. Dino was very helpful and went over everything with me. Even showed me how to use a few of the accessories.

Yark always has great service. Efficient, quick, Friendly staff. Nice waiting area.. Appreciate the dedication to their customers!

I have been taking my care to be service at yark Nession I have been satisfied so far so good keep us the good job! Thanks

It was great working with Chris, Brian and Kody on our Nissan lease. Turning in the car we had on our previous lease was very easy and setting up our next lease was a breeze!

Very helpful and courteous! Professional and informative! Questions and concerns are dealt with in full detail!

Yark Nissan’s mechanical customer service department does a great job! I took a Friday off to have a factory engine warning issue taken care of and run a few errands. They knew the repairs would take a while and offered me a loaner car so I could get my errands done. I appreciate not being left to sit and wait and will come back for all major repairs going forward.

Very fast oil change and tire rotation. Comfortable waiting room. Staff very nice and accommodating