Reviews
Good Selection, Great Customer Service
Looked at 3 dealers before stopping into Ferman. Should have started here. Walked in and was greeted by Jonathan Semidey. He asked what brought me in, I told him what I was looking for and he took me to view one of the 2 they had in stock. I told him this one was a little over my budget and quickly ran to the other lot and grabbed the other. He walked through everything in the vehicle, let me test drive it and collected all the info for the sale. An hour later, I was driving off the lot with a new Trailhawk... Great job guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Outstanding service!
I received great service from Brad Butler, and a price I was happy with .He went above and beyond to make sure we were taken care of. I recently purchased another vehicle from Brad and that is the reason I returned and purchased again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great Experience
Arrived 10 minutes before schedule, they had oil changed, tries rotated and service complete in 35 minutes. I was doing emails, watching the news and drinking complimentary coffee - next thing I knew the called my name and car was in front of the door. Honestly, the atmosphere is so nice I want to stay - haha!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Experience!
I had a great experience at this dealership from start to finish. My salesperson, Doug, was excellent at communicating with me. Tom in finance was very quick and efficient. They helped me get the vehicle I wanted for my budget and got me out of the door quickly. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RAM 1500 lease
The process was very smooth. Gheorghi, our sales rep was very knowledgeable and pleasant to work with. Would definitely recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ram 3500
I’m looking for a new dealership. I think I may of found it based on their service department. Good selection of new vehicles also
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great experience
It was a pleasure working with the Ferman Team and great being back in the Jeep family! I will definitely recommend my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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First Scheduled Maintenace
Great experience. My Vehicle was serviced in less than an hour. Thanks for getting my vehicle serviced so quickly so I could get on with the rest of my day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Excellent service very knowledgeable and friendly staff. Th
Great service knowledgeable and friendly employees. Have serviced our vehicles since 2010 make sure your concerns are addressed and explain needs so regardless of your mechanical knowledge you can understand what is needed and why.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Experience
Don and Gonca were fantastic - very accommodating and pleasant throughout the process. Highly recommend this dealership. Really love our new Jeep Wrangler Unlimited - so much fun to drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
