Reviews
Great service!
Always have a good visit at this location. Recommend having Kevin Hojnacki take care of you. He’s very professional and honest and will work hard for your business. Thank you Kevin!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mike!
Great overall experience
A great overall experience purchasing our second Jeep. Jonathan was very friendly and helpful on our selection process. We will be back for our next purchase. Many thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Great experience
Thank you to our salesperson. Joe Matassini for all his help and guidance. We will definitely recommend him and the dealership to anybody looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review, Pat!
Excellent experience
After going through my credit union and taking advantage of their auto advisor program, the stress involved while looking for a new car was minimal. After finding me the car I wanted, the staff at Ferman Chrysler Jeep Dodge Ram treated me professional and provided an excellent shopping experience. I recommend Barry Brooks, as he took the initiative to go the extra mile for me an my needs, I know he will do the same for you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Juan!
No appointment
Came in no appointment car not running right got me in and out in 2 hours on a Saturday Kevin and Brian are great friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future, Anthony!
Acknowledgment of clients arrival
Overall services is good. Customer service person I was scheduled with ignored my presence. No greeting extended to me as a common courtesy. He saw me enter then continue continued looking at his computer. Customer service person next to him finished with his client, greeted me, I explained that I was who I was scheduled with. At this time I was acknowledged. A customer should no wait without being acknowledged and at least say ‘I will be with you shortly’.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! Please contact us to let us know how we can serve you better next time.
Great Service
Anthony in service department was great. He kept me informed every step of the way with my vehicle even had me a loaner. Thanks again... Anthony! Mr. Antonio Moore
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review!
Friendliness
Did not take long for approval. It was a little long wait the following day to get steps and the computer program. The computer should’ve been program before.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
Great service
Great job, friendly staff. Clean amenities. We Were in and out before the original estimated time of repairs. I would recommend the service department to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Great service and nice people
Great service. I will always come here for service from now on. Brenda was great. I just walked in with no appointment and they took my car right away for an oil change. Price was comparable with other places.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Angie!
