Reviews
Outstanding Experience
I left feeling like I got a good deal, the dealer got a good deal and everyone won. The entire process was pressure free and transparent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review!
Hassle free
David Cooper was great to work with. After I informed him of all the options I wanted. He printed out a detailed price explaining everything. I appreciated the fact he did not play the running back an forth game with negotiating the price like salesman I have delt with in the past. The only thing I was disappointed in in was the trade in value of my car. Within the 5 week period of waiting for my car to be delivered. The value of my car was decreased by $600.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Awesome service
Our guy was great.set us up eith maintenance plan and very helpful and thorough...i bought a jeep from y'all 10 years ago and also brought my Denali there and by far this was the best service I have received there by far. Shorter , chunky, white guy,young, 2 desk over by the lady. GREAT SERVICE!! Can't remember his name
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review!
Great buying experience
I initially came in looking at trucks. Asked Bobby all week different questions about it. Got fast responses every time. He even took the time to take me to the other lot so I could take some measurements after my initial visit. My wife and I went a different direction and came back to Bobby to look at new 2018 wranglers. He showed us the specific ones we wanted and we bought one that day. Really easy and low pressure experience during each visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
Great Service
I have the pleasure of scheduling an oil change, which many dealerships are first come first serve and chaotic by doing so. My vehicle is always ready before the allotted time, and service is greater than expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
Best service every
Sheryl was my sales person in she was very helpful everything I ask her she made a way to tell me what I ask her.she is very friendly love her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Sales
I've now purchased two vehicles from Ferman. While the sales process is relatively painless, it would be even more so if the finance department took the first no for an answer on extended warranties. I get it, the dealer is trying to increase profit, but these things are terribly overpriced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Happy Jeep=Happy Me!
I appreciate the staff at Ferman for providing excellent care to my Jeep. They offer everything I expect in an auto service shop. My Jeep runs so much smoother since I got it serviced. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
Another Jeep from Ferman
Ferman is great. ive bought 3 jeeps from them in three years. no pressure-honest-always fair. David in sales and Lorenzo in finance are a great team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Scott!
Great sales
Very good experience at dealership. I bought a Jeep Cherokee and it was clean and had full tank of gas. Would recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We look forward to serving you in the future!
