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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,678 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Outstanding Experience

I left feeling like I got a good deal, the dealer got a good deal and everyone won. The entire process was pressure free and transparent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

Hassle free

David Cooper was great to work with. After I informed him of all the options I wanted. He printed out a detailed price explaining everything. I appreciated the fact he did not play the running back an forth game with negotiating the price like salesman I have delt with in the past. The only thing I was disappointed in in was the trade in value of my car. Within the 5 week period of waiting for my car to be delivered. The value of my car was decreased by $600.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Awesome service

Our guy was great.set us up eith maintenance plan and very helpful and thorough...i bought a jeep from y'all 10 years ago and also brought my Denali there and by far this was the best service I have received there by far. Shorter , chunky, white guy,young, 2 desk over by the lady. GREAT SERVICE!! Can't remember his name

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

Great buying experience

I initially came in looking at trucks. Asked Bobby all week different questions about it. Got fast responses every time. He even took the time to take me to the other lot so I could take some measurements after my initial visit. My wife and I went a different direction and came back to Bobby to look at new 2018 wranglers. He showed us the specific ones we wanted and we bought one that day. Really easy and low pressure experience during each visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Great Service

I have the pleasure of scheduling an oil change, which many dealerships are first come first serve and chaotic by doing so. My vehicle is always ready before the allotted time, and service is greater than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Best service every

Sheryl was my sales person in she was very helpful everything I ask her she made a way to tell me what I ask her.she is very friendly love her

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Sales

I've now purchased two vehicles from Ferman. While the sales process is relatively painless, it would be even more so if the finance department took the first no for an answer on extended warranties. I get it, the dealer is trying to increase profit, but these things are terribly overpriced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Happy Jeep=Happy Me!

I appreciate the staff at Ferman for providing excellent care to my Jeep. They offer everything I expect in an auto service shop. My Jeep runs so much smoother since I got it serviced. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Another Jeep from Ferman

Ferman is great. ive bought 3 jeeps from them in three years. no pressure-honest-always fair. David in sales and Lorenzo in finance are a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Scott!

Great sales

Very good experience at dealership. I bought a Jeep Cherokee and it was clean and had full tank of gas. Would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!