Skip to main content

Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,678 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

Want to share your experience with this dealership?

Write a review

Bought a new 2018 dodge challenger

Buying my new 2018 dodge challenger was a smooth process at this dealership. Everyone was very friendly and helpful. Very happy with the experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Claire!

Better than expected

This was the best experience I have had purchasing a car. All of the staff were friendly and easy to work with. The customer service exceeded my expectations .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Angie!

Bought a new dodge challenger. Bobby f was great

Everything went very smoothly. I absolutely love my new 2018 dodge challenger. Bobby f made everything easy and made sure I had all of the information I needed. All of the staff was very friendly. Very happy with my experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Great prices.. great sales man!!

Very honest place tons of cars not pushy. Ken Gilliam was our sales man!! Great family oriented had my 4 year old with us he had a toy box that she could pick something she liked. Kept her busy. Love the place...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Nadine!

Pleasant and courteous

Very pleasant and courteous. The service advisor work to resolve issues and the price is very reasonable for the quality of service. My Jeep is well maintained

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

Check Engine Light Code

My service advisor Anthony Cagley made me feel comfortable,great customer service skills very empathetic and sympathetic. Out of all the times I’ve visited this location , this was the ONLY time I felt comfortable with the service advisor .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

TIRE REPLACEMENT

ANOTHER GREAT VISIT. NEW TIRES PUT ON, TECH EXPLAINED HOW OFTEN THEY SHOULD BE BALANCED TO IMPROVE LIFE AND WEAR OF TIRES. ALWAYS HAPPY CUSTOMERS WHEN WE LEAVE WITH OUR JEEP. KNOW IT WAS SERVICED CORRECTLY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Cheryl!

recall passenger recall

made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. paperwork had engine light check 2. no rental car available 3. had to wait for the repairs, went there with nothing to eat and had to stay because of wrong information, no rental car. ALL was very unorganized, I was miseralbe.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Robert Cooper at (813) 285-0713, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Great dealership

Leased my firs Jeep Wrangler JL and I must say that I am impressed at the nice way they treated me at the dealership. Everyone I interacted with were very polite. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

New Jeep Rubicon

Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind while also showing new vehicles to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!