Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Prepare to be underwhelmed. I only have my truck serviced here because I know they only use factory parts and products, and the dealership is so large that they have the resources needed if they mess up. Had them make an expensive mistake once and they fixed it appropriately. Prices are higher han smaller places, service is average. My service advisor Tom never remembers me and never suggests any kind of maintainance. On my last service (oil change, fuel filters and transmission service) I specifically asked for all driveline fluids to be checked. None were. Not even washer fluid was topped off, low indicator light came on the very next day. Also three days later I received a recall notice in the mail. Of course now I have to go back because they didn’t address it while it was there. Be better.

Quick service. Great customer service. Great techs. Very personable. Did not hinder my schedule. Faster than expected. Do not like the number of words required for this survey.

My salesman Filippo was personable and knowledgeable! Mike Patrikis worked very hard to earn my business, was very patient and was more than fair on the price!

Needed a new engine for my Jeep Compass, and was kept informed , and treated amazingly by the staff & everyone at the service department. Was given a rental Jeep to use for the three weeks my Compass was in the shop and everything about the experience was pleasant.

The sales rep found the Jeep we wanted and had it delivered in the time we needed it. Although we ran into some issues with the paper work, everything ended up well in the end and we are extremely happy with the experience.

Derick went above and beyond to make sure I had the car I wanted at the right price! I would recommend Ferman and Derrick to anyone looking for a new to me car!

I can't get them to fix the same issues I still having.. If you are a woman by yourself..they just try to get you out the door asap.. I will also write a yelp review for this terrible place that won't fix your car if you are still under warranty. Avoid this place..

This place was seriously awesome! Made the best truck buying experience! It was my first and they made me feel comfortable doing it! Thank you

Bob Cooper called me and took care of my concerns personally made me feel like a valued customer. Would recommend this dealership for service or sales.

Had to bring my car in without appt. due to overheating. Was kept in touch by service dept. on problem and when car would be done.