Reviews
Personal and professional service
Our purchase experience at Ferman was enjoyable and we’d definitely buy from there again. We knew the exact vehicle/options we wanted, knew what we were willing to pay, and just needed to locate one. Filippo was super helpful in finding our Rubicon for us and maintained excellent communications throughout the process (text, email and phone). Negotiating car purchases is generally not a fun time, but he went the extra mile in getting us a great deal and we couldn’t be happier. Will highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
Awesome
Working with Kevin Hojnacki made it great. He knew the problem and handled it quickly and efficiently. Great customer service!! Thank you Chrysler for everything you’ve done!! We appreciate it!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
Excellent service
Whether I have an appointment or not, the service is second to none. My truck is always ready at the time promised if not sooner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Joe!
Great service! Awesome service advisors
The service advisors are amazing. They always take the time to make sure everything on my car is perfect. They always go the extra mile to take care of me and save me money in anyway possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Justin!
Window repair
Thanks for helping me with the issue I was having. Everyone is friendly and concerned about getting the job done as quickly as possible. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
BOGO Vehicle Purchase
In the last week we purchased a Certified Pre Owned Jeep Wrangler and a New Dodge Ram Big Horn. It was a Great experience with a very professional sales and finance staff. I recommend Ferman Cypress Creek to anyone looking for a Dodge, Jeep, GMC, Buick or Certified Pre Owned vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
fixing the same problem twice
My day time running lights didn’t work. Service center fixed them. The same lights are again not working. I will bring my vehicle back to be repaired again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
My experience was great. Everyone was kind, courteous.
The reason for my visit, my car was loosing oil and the dealership caught it before the engine blew and just handled everything so professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future, Jacqueline!
Jeep dealer
Good service conducted. Figured out that my car required a recall part versus a huge expense. Anthony was very responsive. I appreciate the effort and follow up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
The best car buying experience ever!
This was absolutely the best car buying experience I’ve ever had! Mark was great and took the time to make sure I got exactly what I was looking for! No high pressure sales techniques used at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
