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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,678 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Great service

The service was great and a great attention by Anthony, thank you again for the great service. If I have to take my car there again I will. The dealer was clean and it made me feel very contible there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Max!

First car experience was great!

Gheorghe Donici knew exactly how to help a new car buyer get a great car for a great price! Ferman treated me like a member of the family, which is why I will only use them for all my car needs from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Gheorghe made my first car buying experience amazing!

I am a young, first-time car owner of a new 2018 Jeep Compass, thanks to the help Gheorghe was able to provide for me! Gheorghe learned about my lifestyle and why I was in the market of buying a new car, and with his knowledge of everything at this dealership, pointed me in the perfect direction. It was hard being a first time buyer getting the kind of financing I needed, let alone knowing how to even go about this process, but the dealership was amazing with finding a price that worked for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We look forward to serving you in the future!

Excellent Service

Job was done quickly. My service advisor kept me informed throughout. Nothing to complain about. The service facility was clean and had coffee and doughnuts. Just a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Rubinon!

Routine checkup

Fast and efficient. Oil change and routine checkup in one afternoon. Tom was friendly and kept us up to speed throughout the day. Will visit again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Ram Purchase

Excellent buying experience!! I was in and out in a relatively short period of time and best of all no pressure. Jaimi was my awesome salesperson and the finance department was great to work with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future, Srad!

2019 Ram 1500 Kentucky Derby Edition

This team at Ferman has always been dedicated to quality and the making sure the buyer is not pressured or uncomfortable when making this big decision. I love my new truck and the experience that Doug Kiekintveld was able to provide was amazing! Thank you Ferman for a wonderful experience and my new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy with my purchse and experience at Ferman!

This was our 4th new vehicle purchase from a Ferman Dealership. Professional, courteous, and no pushy sales tactics. Good people making customers happy and educating them on their new vehicle. Jonathan Semidey was knowledgeable and helpful from day one! Bobby Fioretti assisted as well. John Rebello was a pleasure to work with. I am very happy with the dealership including Tom Bambard, my service rep for many years now with my previous Grand Cherokee. I look forward to many more years of being a loyal customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

2019 Ram 1500

Great experience at Ferman with my recent purchase of 2019 Ram 1500. Many challenges during the process which were beyond their control but they were transparent through the entire process. They exceeded my expectations. Bobby was great to deal with and already talking with my wife to go see him on her next Jeep purchase. I would recommend Bobby everyday; great to work with. This dealer is not close to my house but worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Quick in and out. No problems what so ever. Been going to them for the last two years ever since I got my car at another Dodge dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Joey!