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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,678 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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New RAM purchase

Great buying experience of my 2017 RAM 1500 at Ferman. Juan Martinez was very knowledgeable with all the vehicle features and the entire buying process was low pressure. Told them the price I was looking for and I got it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shamir very helpful

Shamir was very helpful and the whole team went out of their way to make our purchase experience fast & smooth. We are very happy with our new Chrysler Pacifica.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Ram Truck

Product Specialist Shamir Bacha and Finance Manager Gonca Aksoy provided answers to all my questions fand made my purchase as easy and efficient as possible. Great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Last free oil change

When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free oil changes for two years post purchase. When I had a warranty issue arise, I brought it to my local dealer - Ferman - who told me about the free oil changes. My fourth and last oil change occurred just before the two year period was finished (4-28). Made the appointment, brought it in, and was finished in one hour - oil change plus tire rotation. Fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We look forward to serving you in the future.

Great service and nice waiting area.

Very nice waiting area, with lots of fresh doughnuts, fresh coffee, and bottled water. It made wait much more tolerable. The service was done right and at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We look forward to serving you in the future.

Great Car Buying Experience

I stopped at Ferman CJD just after opening on Saturday April 14th. I was only on the lot for a few moments when sales person Minhaaj Alam approached me to help. I was in the market to buy that day and I can truly say this was the best experiences I've ever had in a dealership. He was very professional and knowledgeable. It was a great experience from start to finish. I will certainly recommend him along with the dealership to everyone I know looking to buy. Everyone I had the pleasure of dealing with was top notch. I will most certainly be coming back to Ferman for my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We look forward to serving you in the future, Laurie!

Customer service

The folks at the Jeep service area are always professional, polite and respectful. They make every effort to provide up to date status on the repairs/ services being provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Thomas! We look forward to serving you in the future.

Robert Fioretti and Brian Sanchez

We recently purchased a New Jeep Wrangler. We have been thrilled with the vehicle and our salesmen Robert and Brian were amazing assets throughout the buying process. We appreciated the time they spent with us and the patience while completing our out of state transaction. We also utilized the service department at this dealership to fix recalls on a our truck. We were pleased with the experience we had with the service center. However, The management at this dealership needs to work on organization, time management, and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Definitely, service with a smile!

We took.our vehicle to Ferman Jeep after another Service Center failed to repair it correctly. They diagnosed the problem, ordered the corrective parts and had the vehicle repaired accurately in one day. We recommend you take your vehicle to Ferman for its service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

2 NEW cARS

Breanna was good to work with AND HELPED US GET INTO THE RIGHT CAR. there SHOULD NOT BE A 25 WORD MINIMUM FOR US TO PROVIDE YOU A REVIEW ON HOW YOU DID.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review!