Reviews
2018 Jeep Wrangler JL Rubicon
It was great Working with Filippo Mirabile and the Ferman team. They met all my needs and answered all my questions about the new Jeep. They had me in and out in no time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
customer care #1
great to work with, customer care is very important to me and they go above and beyond expectations. I would definetly go with them for my new car needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future!
Best visit
I have been at this location several times for service before with not the best outcome. This past visit was by far the best I have ever had and would definitely consider going there for routine maintenance. Thanks to Savannah i was kept informed as to where they were in the process of repairing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Jeff!
Always a good experience
I drive from Lakeland to come to Ferman, when you find a good service center you stay with it. Keeping this car running is very important to us.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, James!
Great experience
It was great experience. They did everything they could to find the right jeep and make sure I was happy. I highly recommend them if you are in the market for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very courteous and friendly
Savannah ws my service adviser and she was delightful. I feel like I hace a new friend and will definitely come back next tim e I need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
Exceptional service from Brisn
Brian checked my vehicle in as soon as I arrived and delivered as promised. He kept me informed as the service was being completed. Very professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Rob! We look forward to serving you in the future.
2018 Jeep Wrangler Sahara
Great detailed service! I was very pleased with the salesman and personnel. I would recommend this dealer to family and friends. We purchased a new jeep and are very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bobby at Ferman was great!
Bobby and my husband had been talking on the phone about buying a new jeep and he was able to work with us on everything. We did not fell ripped off at all!! It was the best deal we could find in Florida. When we showed up to get the jeep, it was a very easy and smooth process. There were no surprises and the jeep was perfect!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Service Dept
Great. Overall experience was amazing customer service department did great. Just took the truck in for recalls and was amazed at the service I got
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
