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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,678 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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2018 Jeep Wrangler JL Rubicon

It was great Working with Filippo Mirabile and the Ferman team. They met all my needs and answered all my questions about the new Jeep. They had me in and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review!

customer care #1

great to work with, customer care is very important to me and they go above and beyond expectations. I would definetly go with them for my new car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We look forward to serving you in the future!

Best visit

I have been at this location several times for service before with not the best outcome. This past visit was by far the best I have ever had and would definitely consider going there for routine maintenance. Thanks to Savannah i was kept informed as to where they were in the process of repairing my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review, Jeff!

Always a good experience

I drive from Lakeland to come to Ferman, when you find a good service center you stay with it. Keeping this car running is very important to us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for your review, James!

Great experience

It was great experience. They did everything they could to find the right jeep and make sure I was happy. I highly recommend them if you are in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very courteous and friendly

Savannah ws my service adviser and she was delightful. I feel like I hace a new friend and will definitely come back next tim e I need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We look forward to serving you in the future!

Exceptional service from Brisn

Brian checked my vehicle in as soon as I arrived and delivered as promised. He kept me informed as the service was being completed. Very professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you Rob! We look forward to serving you in the future.

2018 Jeep Wrangler Sahara

Great detailed service! I was very pleased with the salesman and personnel. I would recommend this dealer to family and friends. We purchased a new jeep and are very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bobby at Ferman was great!

Bobby and my husband had been talking on the phone about buying a new jeep and he was able to work with us on everything. We did not fell ripped off at all!! It was the best deal we could find in Florida. When we showed up to get the jeep, it was a very easy and smooth process. There were no surprises and the jeep was perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service Dept

Great. Overall experience was amazing customer service department did great. Just took the truck in for recalls and was amazed at the service I got

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!