Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

This group actually acted as a team, instead of the vultures I have experienced at other dealerships. It was an energetic, helpful and nice group of people. I did not receive a call back however when promised, but it was the last day of their fiscal year so i'm sure they were very busy.

In addition to my routine service I had a problem with my passenger seat, which I had never had with any Jeep I have owned. (my current one is a 2015 Jeep Grand Cherokee). The service department took the seat apart and oiled it, put it back together and the squeak is gone. I was very happy with the accommodation of this service.

I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched my wheel. I didn't realize it until about a week later since I garage (only 5600 miles) it most of the time. I also notified the service department representative three times before getting a reply. They said it looked like curb damage and only offered to have it fixed at a discounted price since there is no proof it occurred there. I know that to be false since I take the utmost care of my car and literally treat it like one of my children. I have learned a valuable lesson, take pictures or a video of your vehicle before taking it in for service! Do not assume that since they are an official Dodge dealer that they care about your vehicle. I would highly recommend to NOT take your vehicle here for any kind of service.

EXTREMELY POOR. I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched my wheel. I didn't realize it until about a week later since I garage (only 5600 miles) it most of the time. I also notified the service department representative three times before getting a reply. They said it looked like curb damage and only offered to have it fixed at a discounted price since there is no proof it occurred there. I know that to be false since I take the utmost care of my car and literally treat it like one of my children. I have learned a valuable lesson, take pictures or a video of your vehicle before taking it in for service! Do not assume that since they are an official Dodge dealer that they care about your vehicle. I would highly recommend to NOT take your vehicle here for any kind of service.

I arrived early and was waited on and queued for service before my scheduled appointment. I appreciate the efforts to have my service attended to in a timely manner.

Very happy with service! Quick, friendly, and comfortable I didn’t want to rotate tires cause of price, but after reading up on it. I think it was wise to get it done after 12000 miles.

BEING EARLY FOR MY APPOINTMENT, I ASSUMED THAT I WOULD BE WAITING. HOWEVER, I RECEIVED HELP VERY PROMPTLY AND MY WAIT WAS PLEASANT AND ABOUT AS MUCH TIME AS I HAD SCHEDULED.

Great buying experience from start to finish. Sales team was excellent , finance and delivery of new vehicle equally wonderful. They respected my time and made me feel very taken care of

Anytime I brought my truck in for service they did an exceptional job. The facilities are top-notch. Even when they are doing extensive service the wait is a pleasant experience. I highly recommend them for new car purchases and service.

No comment. I don’t really like writing reviews like this. I prefer to take multiple choice surveys. We have never had a bad experience at Feeman and would highly recommend them to everyone