Reviews
My first time leasing a car
First time leasing a vehicle and I had a lot of questions. My salesman Doug answered all my questions and his manager also made my purchase much easier. I will recommend my friends to visit Doug when they are looking to purchase a car. Thanks again for making my purchase easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent!
This dealership went above and beyond my expectations of purchasing a vehicle. This was a great experience that I will remember forever. Thank you to all the staff that helped me during my visit to the dealership. Mr. Karl Alvarez, I appreciate everything you did for me. Thank you for leaving an amazing impression on me, Sir.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review!
Regularly scheduled oil change
Service, professionalism and courtesy are always excellent. I’ve never had an issue and the communication has never had any gray areas or “oops” moments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Good service
Good service. I had my oil changed. They also updated my transmission (computer). I called a couple of days before to try to get an appointment and they fit me in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future, Angie!
Kenneth J. Moore
My car buying experience was the best. Bobby in sales and Lorenzo in finance orchestrated a smooth and seamless car buying experience. In fact the entire management staff were very accommodating. I made it a point to met them all and not one of them fell short of my expectations. Chrysler should be proud.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome buying experince
This was the smoothest car purchasing experience I've experience. Juan Hernandez and Jose Inoa are on point. Ferman Chyrsler on Wesley Chapel is the place to purchase your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Jeep
Gheorghe is great salesman, knowledgeable and helpful. I?m delighted with my purchase. He worked to be certain I got the car I wanted and the best deal. Thank you for your assistance you provided to me while shopping for a car. Gheorghe salesman and Tom in finance made the purchase go smoothly and effortlessly. This is my second Jeep Cherokee I?ve purchased from Ferman Chrysler Jeep Dodge Ram and I will definitely be back for my next car purchase. Best of all, I love my Jeep Cherokee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
I actually travelled from Fort Lauderdale to buy a new Wrangler from them. They were honest and upfront of what I'd be paying before I ever arrived. The price I was quoted by Karl was exactly what I paid and Sheryl handled the deal exactly as they said it would go. This dealer is true to their word and their finance dept was just as good, they actually got me a better deal on financing then the pre approval that I thought was a great deal (and I have excellent credit).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased.
The salesman was knowledgeable and helpful. I’m delighted with my purchase. He worked to be certain I got the car I wanted and the best deal. Thank you for your assistance you provided to me while shopping for a car. Gheorghe~salesman and Tom in finance made the purchase go smoothly and effortlessly. This is my second Jeep Cherokee I’ve purchased from Ferman Chrysler Jeep Dodge, and I will definitely be back for my next car purchase. Best of all, I love my Jeep Cherokee!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Wanda!
Plesant and no pressure
Again, personal was very easy to deal with. There was no pressured sell. Salesman was very knowledgeable about the vehicle and also very helpful with operation explanation.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We look forward to serving you in the future!
