Reviews
Positive service experience
Ferman in Lutz was recommended by a friend. The service writers are friendly and professional. Overall, a positive warranty service experience. Hopefully, I won't need to visit again, except for regularly scheduled servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Erik!
Great sales team!
I went to several dealerships that couldnt help me and they did. I drove from Orlando for good reason! Thanks to all of you for helping me have a better vehicle for me and my family! Happy New Year!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Rebecca!
Paula & Bill
Salesman Mike T. provided an immediate response to my internet inquiry. When we arrived at the dealership, he promptly met us and patiently showed us our options and worked diligently to obtain the price we wanted. Overall pleasant experience, we definitely will return in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience.
We spent a lot of time and visited many different dealers. We had the pleasure of dealing with Kathy and we were very greatfull for that; she was not pushy by any means. Kathy was the easiest person we had dealt with compared to all the other dealers we had been in contact with. I would definitely recommend the Ferman dealership to anyone looking for a car or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very happy.
Spoke with internet sales rep Malik Green. He had the car ready for my inspection when I arrived. I drove the car and then bought it. Very happy and will be purchasing again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Purchase Ram 1500
Sheryl did an excellent job, she work hard finding the truck I wanted and needed to fit my personal needs. She also worked hard negotiating the price and getting all the incentives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
I would like to say thank you to Sheryl Falco she helps me to get my Jeep was great experience and makes me feel like a family o
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Jeep
These guys are really great, got me what I wanted, so happy with my new Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great work
Thank you for all of your help Brian Guest Brian went above and beyond to help get my Jeep up to date and back out on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
New van
Anthony was very patient and kind. If we had a question he didn?t know the answer to, he didn?t hesistate to find out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
