Reviews
2017 Renegade Purchase
We considered a used car but with rebates and high trade-in and easy maintenance option and warranties, new just makes more sense. Bobby made the process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Ram
One of the easier experiences I've had buying a vehicle. Kathy Meyers was extremely helpful and knowledgeable about the product and available inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Completely Satisfied!
Sheryl, our sales associate is Awesome! She does everything she says she will do every time. She follows up with the details in a timely manner. She is personable, sincere, honest and wants to ensure your purchasing experience is a great one. The other sales team associates in the purchasing process were also very pleasant, professional and were eager to make sure you are a completely satisfied customer of Ferman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superb Experience In Purchasing My New Car
The salesman (Pedro Alarcon) was excellent. He listened to my concerns and to my wants in a car. I've had a bad experience was this dealership about two years ago (rude general manager), but this time, they more than made my experience an outstanding one, hence the purchase of my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Jeep Wrangler
This was my 3rd car purchase from a Ferman Dealership and they did not disappoint me on the buying experience. Juan Martinez & Karl Alvarez were very professional and upfront during the whole process. Would highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Customer Service
Pedro was very easy to work with. He was knowledgeable and professional. I wasn't there to purchase a vehicle, just to look at a new one, but without making a sales pitch he made my experience an outstanding one, prompting me to change my mind and I walked out of there with my new 300.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Dodge RT Purchase
Minhaaj was easy to work with, courteous and professional. I am very happy I stopped in last week. We are enjoying our beautiful "almost new" Charger!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
6 and a half hours.
It to long to buy the truck Since I,was pre-approved and it still took around six hours to buy the truck. The salesman did his best to get me thru the process.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RAM 1500 REBEL - Purchase
George was great in assisting me with closing the deal on a vehicle that I had my eye on for some time. Everyone that played a role in the process, including Finance provided the level of service I was hoping to receive! There is no doubt that I will return in the future for vehicle maintenance/service as well as to purchase my next RAM.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of 2016 Dodge Challenger
Even though there were a multitude of new technology issues involving this sale, we sailed through them and got the job done. Thank you Frank for a wonderful experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
