Reviews
Fantastic experience
Kathy is extremely knowledgeable and very easy to work with. She follows through to ensure everything exceeds expectations, highly recommend this dealership for new car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
great customer service
Barry was awesome! Totally went above and beyond to accommodate me. I felt that all my wants and needs were met. Everyone on the team was awesome. Loved getting the 'know how' lesson at the end of the purchase. Very great experience and would recommend this dealer and Barry to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Assistant Professor
Pedro Alarcon was an amazing salesman who went over and above to make sure we got the vehicle we wanted. He gave good honest feedback and went out of his way to find the answers to what ever questions we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
love my jeep
John listened to the wants and needs I required and was patient and flexible in showing the vehicle features. The offer I received for my trade-ins were excellent. I will have my new Jeep cared for in the service department too because of the service on my previous Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Choose Ferman, Choose John Wahnon
Trustworthiness and honesty were of upmost importance to me while shopping for a vehicle, and John Wahnon at Ferman Dodge displayed these qualities while also being extremely knowledgeable in Dodge products and offering excellent customer service. Buying a car should be a fun and pleasurable experience, which John (and Ferman) provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast and exceptional service
Ferman helped me out when I needed them in a bad situation. Their team reacted quickly and returned my Jeep like new after the repairs were made. Thank you Bob & Tom for your help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Good Experience
John Wahnon was very personable and honest. Great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leased a 2017 Jeep Wrangler
Gheorghe was a great salesman and t very hospitable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT WORK!
I had my brakes inspected and had to have new brakes on the front in addition to oil change,tire rotation and replace left strut shock absorber. I was very pleased with the quality of service from the Service Advisor Jordan Woods to the mechanic that did the work. I have always gotten great service when coming to Ferman to have my Jeep Liberty serviced. THANK YOU SO MUCH!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service 100 percent satisfied
Ferman customer for 6 years And they always do the best to meet my expectations I am very satisfied with the customer service and the result of my car needs Come to Ferman!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
