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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Fast and easy!!

Keith and team really worked with my husband and I to get us the best deal possible. They were also super fast and accommodating! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a new Jeep Wrangler Sport

Very happy with this dealership, best experience yet with purchasing a car. I would go back there even though its an hour drive for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Excellent service department!

My service advisor, Tom, was as usual excellent. He answered all my questions and provided specific and helpful information. And, as usual, the work done on my minivan was excellent. Best service department I've even been to (and I've been on this earth for quite awhile)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent Customer Service

My family and I are from Naples FL, we were traveling North on I 75 when we got hit with a flying metal projectile that caused some damage to our vehicle. We called Ferman Chrysler Jeep and Karl Alvarez, the Sales Manager happened to answer the phone at 8PM on the Friday night of Memorial Day weekend. He had us bring the vehicle there , gave us a loaner at no charge , as their on site rental car service was closed for the night, so we could continue on our way, he even apologized profusely that he was sorry he could not give us the loaner with a full tank of gas, since their pumps were locked down for the night, too.Then he and his service dept went above and beyond to get the repairs done so that we could pick up the vehicle on Memorial Day on our way back home to Naples. We were so impressed that we decided to deal with them on the purchase of a Wrangler Sahara, the experience was great. Karl put us in touch with Sheryl Falco in Sales, and she did a fantastic job in working with us to make the deal happen. I can't say enough great things about this dealership, they truly took customer service to a new level. Very impressed, I would buy from them again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fantastic quick service

All the personal was very helpful and friendly. They made my experience enjoyable considering the fact I was there to get my car repaired. I will continue to have all my services done here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Ken Gilliam deserves a raise!

We've been shopping for a van for the last month. Ken was by far the most knowledgeable, friendly, and flexible salesperson we came across. If it wasn't for him I would of bought somewhere else. You need to keep him around and give him a raise! Job well done Ken Gilliam! My family thanks you. Kevin Donahue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

From the time we walked in the door of the dealership we felt welcomed. Jonathan worked with us and stayed with me through the entire process. I would definitely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience!!!

The best buying experience I have had. No haggling. Guy Wallis and Brian Olson did an awesome job getting me in the Jeep I wanted at the price I offered. They went above and beyond to ensure I was happy with the my Jeep. I am totally satified with my new Jeep Wrangler Unlimited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gheorghe Donoci is the best

I have purchased 4 vehicles now and this time was unlike any other! Our sales associate Gheorghe was so attentive to me and my wife. He explained everything very well and helped us make a great deal. It's hard to find car salesman that are as genuine as he was . Thank you Ferman Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a Jeep Wrangler!

Best experience with a car dealership yet! and I've bought a lot of cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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