Reviews
Fast and easy!!
Keith and team really worked with my husband and I to get us the best deal possible. They were also super fast and accommodating! Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a new Jeep Wrangler Sport
Very happy with this dealership, best experience yet with purchasing a car. I would go back there even though its an hour drive for me.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Excellent service department!
My service advisor, Tom, was as usual excellent. He answered all my questions and provided specific and helpful information. And, as usual, the work done on my minivan was excellent. Best service department I've even been to (and I've been on this earth for quite awhile)!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
My family and I are from Naples FL, we were traveling North on I 75 when we got hit with a flying metal projectile that caused some damage to our vehicle. We called Ferman Chrysler Jeep and Karl Alvarez, the Sales Manager happened to answer the phone at 8PM on the Friday night of Memorial Day weekend. He had us bring the vehicle there , gave us a loaner at no charge , as their on site rental car service was closed for the night, so we could continue on our way, he even apologized profusely that he was sorry he could not give us the loaner with a full tank of gas, since their pumps were locked down for the night, too.Then he and his service dept went above and beyond to get the repairs done so that we could pick up the vehicle on Memorial Day on our way back home to Naples. We were so impressed that we decided to deal with them on the purchase of a Wrangler Sahara, the experience was great. Karl put us in touch with Sheryl Falco in Sales, and she did a fantastic job in working with us to make the deal happen. I can't say enough great things about this dealership, they truly took customer service to a new level. Very impressed, I would buy from them again in a heartbeat!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic quick service
All the personal was very helpful and friendly. They made my experience enjoyable considering the fact I was there to get my car repaired. I will continue to have all my services done here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Ken Gilliam deserves a raise!
We've been shopping for a van for the last month. Ken was by far the most knowledgeable, friendly, and flexible salesperson we came across. If it wasn't for him I would of bought somewhere else. You need to keep him around and give him a raise! Job well done Ken Gilliam! My family thanks you. Kevin Donahue
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
From the time we walked in the door of the dealership we felt welcomed. Jonathan worked with us and stayed with me through the entire process. I would definitely recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Experience!!!
The best buying experience I have had. No haggling. Guy Wallis and Brian Olson did an awesome job getting me in the Jeep I wanted at the price I offered. They went above and beyond to ensure I was happy with the my Jeep. I am totally satified with my new Jeep Wrangler Unlimited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gheorghe Donoci is the best
I have purchased 4 vehicles now and this time was unlike any other! Our sales associate Gheorghe was so attentive to me and my wife. He explained everything very well and helped us make a great deal. It's hard to find car salesman that are as genuine as he was . Thank you Ferman Chrysler!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a Jeep Wrangler!
Best experience with a car dealership yet! and I've bought a lot of cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
