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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Awesome, Honest and Fast"

James Lesniewicz was my salesman and did an outstanding job. He helped me find the exact Jeep I was looking for. James listened very carefully to what I wanted and didn't push anything on me I wasn't interested in. Due to the experience I had with James's I will be returning and referencing Ferman Chrysler to others including my brother who will be looking to purchase a Jeep Wrangler himself soon. Ferman Chrysler should be very proud to have James as part of their staff. Thank you James for all the help. I love the new Wrangler :-).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worth the Drive

Dealing with internet manager Ken Gilliam was an extreme pleasure, easy going no hi pressure tactics. The drive from St. Pete was well worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome, Honest and Fast

James Lesniewicz was my salesman and did an outstanding job. He helped me find the exact Jeep I was looking for. James listened very carefully to what I wanted and didn't push anything on me I wasn't interested in. Due to the experience I had with James's I will be returning and referencing Ferman Chrysler to others including my brother who will be looking to purchase a Jeep Wrangler himself soon. Ferman Chrysler should be very proud to have James as part of their staff. Thank you James for all the help. I love the new Wrangler :-).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sarah

Gheroge was an amazing car salesman. He really made sure I was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BEST CAR BUYING EXPERIENCE EVER

Ferman was a wonderful buying experience from Steve, sales manager, Demontrelle, sales rep, and Jim in finance department! They were all wonderful and will by again at Ferman Cypress Creek! Thanks to all ! ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer added on service contracts without asking

Dealer added on additional service contracts with a cost of 2,100.00 dollars without asking first, BUYERS BE ware of this. Plus they Charge a fee of 600.00 to tint the windows,install wheel locks and include rubber floor mats.. BEWARE ..

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Nice Experience

Marc was very patient with us as we were not sure what color Jeep we wanted. I've never had a better experience in buying a car. A wonderful product surrounded by wonderful people. Thank you Marc

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent

was a very good service good presentation very nice person help me with my credit he offer me other options he help me to found the one I was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Superior Service

Greeted promptly by someone who was not supposed to help me. He said our guy was tied up and didn't want my wife and I waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Outstanding and timely service and repairs

From purchase over a year ago and now service and warranty work Ferman Chrysler Jeep Dodge Ram cypress creek excel in the customer service and how they handle their clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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