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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Fantastic!

After shopping around for a car, I went to Ferman. My experience was fantastic! I'm so glad I bought at Ferman. Thanks for all your wonderful help. I am so pleased with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Better

You can tell some personal changes have made a difference in the Service Department. Good to see the improvements and Ty was very attentive representative

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Thank you for the attention to detail and courteous service. Sheryl did a great job explaining the entire car and all of the options. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchasing a new Jeep Wrangler Unlimited

From the very beginning of going online to get information, to speaking to David Cooper, and having an awesome salesman in Keith, this had to have been one of the best experiences ever... will definitely tell friends and family and most definitely be back ourselves.... Thanks to you all The Ruffalo's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Our sales rep, James, was a rockstar! He helped us out by making sure we were happy at the end of the day. His service level was fantastic and we appreciated his patience and knowledge. As US Army veterans we are grateful of his service to our country and love that Ferman employees former military! That is why we have been buying from the Ferman dealerships for over 15 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

new jeep

Keith and everyone at Ferman are great. This is the third vehicle we have purchased from Ferman in the past three years. Best car buying I've ever had, they listened to what or wants and needs were and found the perfect Jeep. Great price and AWESOME people. Thanks Ferman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always a positive experience

I bought my Ram at this dealership and every experience I have had with them has been positive. Service has been timely and complete. Personnel are always friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bruce

Everybody at the dealership was absolutely wonderful . Our sales associate John was the best he was so patient stayed late and was very very helpful .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Huge Thank you!

Made us feel welcome. There was no pressure. They made it easy. You don't feel like your just a number. They were personable and really chill people. Haven't bought a new car in over 10 years, and they didn't make us feel buyer remorse. I would highly recommend setting up an appointment and just see for yourself. Absolutely fun and down to earth car buying at it finest. There is a reason they have great reviews. Go see Kathy! Trust you will not find any better! Cheers and happy shopping! Thank you Ferman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealership to have your vehicle serviced

The Jeep service representatives are friendly and informative. I've been dealing with Bob Cooper for about 7 years and his experience, professionalism and honesty always keep me returning to Ferman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.