Reviews
Fantastic!
After shopping around for a car, I went to Ferman. My experience was fantastic! I'm so glad I bought at Ferman. Thanks for all your wonderful help. I am so pleased with my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Better
You can tell some personal changes have made a difference in the Service Department. Good to see the improvements and Ty was very attentive representative
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
Thank you for the attention to detail and courteous service. Sheryl did a great job explaining the entire car and all of the options. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a new Jeep Wrangler Unlimited
From the very beginning of going online to get information, to speaking to David Cooper, and having an awesome salesman in Keith, this had to have been one of the best experiences ever... will definitely tell friends and family and most definitely be back ourselves.... Thanks to you all The Ruffalo's
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Our sales rep, James, was a rockstar! He helped us out by making sure we were happy at the end of the day. His service level was fantastic and we appreciated his patience and knowledge. As US Army veterans we are grateful of his service to our country and love that Ferman employees former military! That is why we have been buying from the Ferman dealerships for over 15 years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new jeep
Keith and everyone at Ferman are great. This is the third vehicle we have purchased from Ferman in the past three years. Best car buying I've ever had, they listened to what or wants and needs were and found the perfect Jeep. Great price and AWESOME people. Thanks Ferman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a positive experience
I bought my Ram at this dealership and every experience I have had with them has been positive. Service has been timely and complete. Personnel are always friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bruce
Everybody at the dealership was absolutely wonderful . Our sales associate John was the best he was so patient stayed late and was very very helpful .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Huge Thank you!
Made us feel welcome. There was no pressure. They made it easy. You don't feel like your just a number. They were personable and really chill people. Haven't bought a new car in over 10 years, and they didn't make us feel buyer remorse. I would highly recommend setting up an appointment and just see for yourself. Absolutely fun and down to earth car buying at it finest. There is a reason they have great reviews. Go see Kathy! Trust you will not find any better! Cheers and happy shopping! Thank you Ferman!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Dealership to have your vehicle serviced
The Jeep service representatives are friendly and informative. I've been dealing with Bob Cooper for about 7 years and his experience, professionalism and honesty always keep me returning to Ferman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
