Reviews
Very friendly and easy to work with
My first experience with this dealership and it was a positive experience. They go out of their way to make you feel welcome and take time to ensure they find the perfect match for you. Only con is the time it took waiting for the contract preparation and conclusion.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change on hellcat
Excellent service provided by Mike and Aaron. Fast, prompt and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic experience!
Dropped off car early in morning , they already had a loaner car waiting for me. They kept me updated for next two days on repairs. Everything wrong was covered under warranty , no surprising "we also found this wrong" conversation trying to get me to pay out of pocket. Very helpful, very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Brian was very friendly. My vehicle ended up in the shop for two days. Brian kept me in the loop the entire time. He also got me into a nice clean loaner car with no problem at all. The work done on my jeep was fast and done right the first time. Thank you , I will be back again for sure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy going !!!!!!!!!!!!!!!!
Service advisor took the time to hear my problems and took care of every one of my issues without hesitation i will use them again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salea
Took great care of us. Would look forward to future purchases from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
Marc Graves was such an amazing sales guy to work with. He made our experience the best and completely listened to exactly what we wanted and worked with us. I couldn't be happier with my Jeep Grand Cherokee purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant buying experience.
Chris really made buying our truck a pleasant experience. Informative, friendly and knowledgeable. When it is time to trade in my van I will definitely be back to Ferman. I live in Hernando Co and it was worth the trip!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
experience
Everyone helped in making my car buying experience positive, from the time I walked in to the time I left with my new car. I felt comfortable in the entire process. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Guy Wallis was great!!
Guy Wallis was wonderful!! My son leased a jeep from him and Guy took such good care of him that he referred us and Guy did the same with us!! I wanted a white, 4 door Wrangler and Guy did not stop until he found one for me!! Thanks Guy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
