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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,680 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Great service

Mu husband and I purchased a car a few days ago from Ferman. Daren Lance was excellent at assisting us with our needs and wants. He was knowledgeable about the cars and was fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Only folks I'll buy from

Bought two vehicles this year from Ferman. Darren Lane was extremely knowledgeable and helped find the perfect vehicle for me. Much thanks & I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Superior Knowlege

Marc Graves of Ferman Chrysler Jeep Dodge at Cypress Creek was more than a book of knowledge. We purchased a new Jeep Summit with all the bells and whistles and Marc knew the car like the back of his hand. Marc showed us how to use everything on the vehicle and set our up preferences for us. When we went into it, we thought we probably would not use all the features. But after having everything explained so thoroughly, we are really enjoying all the car has to offer. Marc is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent buying experience

I dealt with Juan, and he made buying my car an extremely great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience!

Kathy Meyers was really friendly to us.She answered all the questions we had and gave us many useful advices.We got our new vehicle with a good price and really appreciated her help.She's a really nice person to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Salesman-Jonathan Lopez

It is hard enough to select of vehicle of satisfaction, especially when you're not knowledgable in cars. However, when I met Mr. Lopez he made my experience a smooth one. He was very patient answering all my questions. His expertise and customer service skills had me sold! I bought my first Nissan Altima and I'm very happy with it! I would definitely recommend anyone I know to Mr. Lopez without any hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people to deal with!

Tracy Buczkowski is a pleasure to deal with! Extremely knowledgeable about the product, very personable, and gets the deal you want! If you need a Chrysler, Dodge or Jeep product, she is the person to see. After 10 minutes, it's like you've known each other for years! Thanks, again, Tracy for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New 2014 Charger purchase

Bought the new Charger from J.R., got a good price with the factory rebates. JR new the product inside and out. Very professional. Mark Baxter

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great overall experience!

Adam Rug was extremely helpful and friendly when we went in to buy a new vehicle. I never like to visit dealerships due to the high pressure, but Adam changed my mind about salespeople. He was able to give us all the info we were curious about, and didn't give us the high pressure sales pitches. He gave us the answers to our questions, weighed the pros and cons, and allowed us to make an educated decision on our own. He even took the time to go over all the features down to setting up our blue tooth for the hands free phone! What a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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bad service department

The worst service department . was Told will only take an hour and a half but two and a half hours still waiting. Was told only ten more minutesand that was 40 minutes ago. Will never come back. Will travel 15 miles further to get Jeep worked on.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
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