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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Felix and Hezekiah are a tag team truly worth going to

Felix and Hezekiah are a tag team truly worth going to see and work with along with Tom!!! All 3 of them are true blessings 🙌🏾 to the anyone who comes into the dealership to purchase a vehicle!!! Always a pleasure 3rd Ram truck purchased with them!!! 💜💜💜😁😁😁😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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Bob Cooper, the service manager, always provides me with

Bob Cooper, the service manager, always provides me with EXCEPTIONAL guest service. His team all works together as well. It is a great environment at Ferman CJD. Thank you all for always treating me like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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This experience with the service department was great!

This experience with the service department was great! Much better than my last visit. Beau was very knowledgeable and helpful!! I will definitely keep going to him when I bring my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Everyone is always friendly and helpful.

Everyone is always friendly and helpful. My service advisor is knowledgeable and caring. He was able to get me back on the road quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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My Jeep was purchased at this location and has always

My Jeep was purchased at this location and has always been serviced there. ANd I feel very at ease with having dependable dealer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I'm greeted and treated with exceptional customer service

I'm greeted and treated with exceptional customer service on every Visit everyone is helpful and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Brian was extremely professional and very helpful.

Brian was extremely professional and very helpful. His recommendations were on point and definitely 100% appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I had an issue that was direct from the factory.

I had an issue that was direct from the factory. Although it was addressed by a dealership out-of-town while I was traveling, Ferman took my vehicle in and checked/addressed a couple of issues and got my vehicle back to me in a timely manner. Plus, I was given a detail and a tank of gas, just for my trouble! These issues had nothing to do with Ferman, but they wanted to make sure that I was happy with my new vehicle. You don't get that from just any dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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I had a recall issue and they took care of the issue in a

I had a recall issue and they took care of the issue in a timely manner. The waiting area was very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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In fact, when I called to make an appointment to have my

In fact, when I called to make an appointment to have my car’s oil changed for the first time, I was happy because I found an appointment soon, and when I arrived at the dealership, there was a good reception. I did not wait for a long time and they told me it was ready. Thank you for the reception and the fast service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!