Reviews
Felix and Hezekiah are a tag team truly worth going to
Felix and Hezekiah are a tag team truly worth going to see and work with along with Tom!!! All 3 of them are true blessings 🙌🏾 to the anyone who comes into the dealership to purchase a vehicle!!! Always a pleasure 3rd Ram truck purchased with them!!! 💜💜💜😁😁😁😁
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Bob Cooper, the service manager, always provides me with
Bob Cooper, the service manager, always provides me with EXCEPTIONAL guest service. His team all works together as well. It is a great environment at Ferman CJD. Thank you all for always treating me like family!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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This experience with the service department was great!
This experience with the service department was great! Much better than my last visit. Beau was very knowledgeable and helpful!! I will definitely keep going to him when I bring my car in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Everyone is always friendly and helpful.
Everyone is always friendly and helpful. My service advisor is knowledgeable and caring. He was able to get me back on the road quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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My Jeep was purchased at this location and has always
My Jeep was purchased at this location and has always been serviced there. ANd I feel very at ease with having dependable dealer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I'm greeted and treated with exceptional customer service
I'm greeted and treated with exceptional customer service on every Visit everyone is helpful and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Brian was extremely professional and very helpful.
Brian was extremely professional and very helpful. His recommendations were on point and definitely 100% appreciated!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I had an issue that was direct from the factory.
I had an issue that was direct from the factory. Although it was addressed by a dealership out-of-town while I was traveling, Ferman took my vehicle in and checked/addressed a couple of issues and got my vehicle back to me in a timely manner. Plus, I was given a detail and a tank of gas, just for my trouble! These issues had nothing to do with Ferman, but they wanted to make sure that I was happy with my new vehicle. You don't get that from just any dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I had a recall issue and they took care of the issue in a
I had a recall issue and they took care of the issue in a timely manner. The waiting area was very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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In fact, when I called to make an appointment to have my
In fact, when I called to make an appointment to have my car’s oil changed for the first time, I was happy because I found an appointment soon, and when I arrived at the dealership, there was a good reception. I did not wait for a long time and they told me it was ready. Thank you for the reception and the fast service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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