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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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My experience with the dealership of Feynman Dodge Ram

My experience with the dealership of Feynman Dodge Ram was the best experience I have ever had purchasing an automobile. I was treated with the utmost respect and the professionalism was unsurpassed . I would certainly purchase another car from this dealership and refer my friends without a doubt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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I wanted to buy my car from this dealership but they

I wanted to buy my car from this dealership but they didn't have the model I wanted. I purchased my vehicle at another dealership but decided to have its first service at Ferman. Even though I didn't purchas my vehicle from them, they gave me an appointment that was convenient and when I brought it in, fully explained what was included. Service was done in about an hour. I always liked this dealership and have purchased 2 vehicles from them in the past. I've decided they will do all of my car service needs and hopefully I will be able to purchase future vehicles from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I have always had great service at this dealership.

I have always had great service at this dealership. The service staff is very friendly and does a great job of explaining the cost. The wait times are always very good as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Minaj was a very knowledgeable and patient salesman and

Minaj was a very knowledgeable and patient salesman and responded quickly to any questions I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

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Great waiting area, and great communication with the

Great waiting area, and great communication with the service advisor but to expensive the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Salesman excellent very friendly and helpful.

Salesman excellent very friendly and helpful. Finance manager friendly and made process easy. Pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Sales person Kevin was amazing with answering all our

Sales person Kevin was amazing with answering all our questions and making us feel comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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I love how cleanly this location is and how nice the

I love how cleanly this location is and how nice the staff are. The guy, I believe his name is Hector, is always nice and always seems to find me a duck for my truck pond in the front and I really love that! The first time I went, he was training, he really goes out of his way to make the experience as smooth and easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Alberto (Beau) solved my problems and got us in and out

Alberto (Beau) solved my problems and got us in and out quickly. Love the way they greet each vehicle to get the service started. Alberto was a delight to deal with. All problems solved on the first visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Excellent personal customer service.

Excellent personal customer service. They went above and beyond to ensure we were pleased with our sale and trade in. They also provided immediate service response for the installation of added accessories. I’d highly recommend Ferman Chrysler Jeep Ram to family and friends!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!