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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Brian Guest has been Excellent so has the service Dept.

Brian Guest has been Excellent so has the service Dept. The dealership is clean with good amenities!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Great service and quality of being attentive.

Great service and quality of being attentive. Clean and attention to details. Service Tech was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Consumer response

Thank you.

Dealership is clean with good amenities.

Dealership is clean with good amenities. Service staff is professional courteous and punctual. They work to get you in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Staff very efficient and knowledgeable.

Staff very efficient and knowledgeable. Very pleasant and handles customer in a courteous manner. Will recommend this company always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Consumer response

Very good service.

Excellent and fast service every time I have visited

Excellent and fast service every time I have visited (three times). Really appreciated the warranty repair of my windshield.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I think this has had to be the best buying experience

I think this has had to be the best buying experience over the years. The staff was great, met my need and price. I would recommend Ferman 100%. I got a truck I love

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

We had the pleasure to start off, working with Doug in

We had the pleasure to start off, working with Doug in sales and then close out our purchase with Tom and Finance. We truly could not have had a better experience with a car purchase ever! We honestly felt as if we were family and treated with such respect and kindness. We will recommend Doug to our families and friends for their next purchase of a vehicle so they can experience what we have experienced With this top-notch customer experience thank you again we love our vehicle and can’t thank you enough, Doug and Tom you guys are truly the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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After 20 years it was time for a new truck.

After 20 years it was time for a new truck. My wife and I decided to spend a Sunday comparing trucks. We started at a different manufacturer and Ram was our second to look at. We lucked out coming into Ferman. Our salesman Ante was excellent. My needs in a truck were simple and he was able to give me options in my price range and make it work. It was the easiest experience I have had and no pressure. Tom in finance was a pleasure to deal with as well. Even other staff that were not working with us were friendly and made sure we felt at home while they detailed and did a final check on the truck to ensure it was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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The dealership was clean and welcoming, and the service

The dealership was clean and welcoming, and the service associate who helped me was friendly and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Ferman is a great dealership.

Ferman is a great dealership. They worked hard to get me approved and did not pressure me to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!