Reviews
Exceptional Service as always. Had a very brief wait at...
Exceptional Service as always. Had a very brief wait at the dealership for an oil change and inspection. Even got a free wash also. Nice touch./
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Kevin answered my questions and the work was done...
Kevin answered my questions and the work was done promptly as he stated. Service was done above and beyond expected. I always have a good experience at Ferman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Service! Prompt and let me know exactly what my...
Great Service! Prompt and let me know exactly what my vehicle needed. Excellent Covid protocols. Definitely will use them again for my Durango. Very happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Purchased 2008 Jeep Wrangler. Mike Patrikas always stop...
Purchased 2008 Jeep Wrangler. Mike Patrikas always stop to ask how everything is going with my Jeep when he sees me in service. I will definitely purchase my next Jeep Wrangler from this Dealership......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Jason Croucher is awesome. He returns my calls promptly...
Jason Croucher is awesome. He returns my calls promptly and is very attentive to detail. MIKE PATRIKAS on the other hand is the total opposite. He is the stereo typical car salesman and I have no need for or desire to deal with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
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Service department is always friendly and delivers the...
Service department is always friendly and delivers the vehicle on time as promised. One of the nicest waiting areas I’ve seen. Great service advisors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great service and fast. I always visit Ferman when in the...
Great service and fast. I always visit Ferman when in the area to have my Pacifica serviced before returning to our home in Maryland. The service is always exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Very good experience once a deal was agreed upon. I was...
Very good experience once a deal was agreed upon. I was able to get in and out as requested in less than one half hour due primarily to the fact that most of the paperwork had been completed and only needed signature.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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This is the third vehicle my family has purchased from...
This is the third vehicle my family has purchased from Ferman RAM in Lutz. Each visit has been pleasant, and the staff is wonderful. Our salesman was Gheorghe D., and he was great to work with. He was knowledgeable on the product (RAM 1500 Bighorn), and he had a genuine concern to make sure we got the right vehicle. We have no complaints on the price, we love the truck, but the best part of the experience was working with Gheorghe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great service from Paul, Mike and Robert. All were very...
Great service from Paul, Mike and Robert. All were very efficient, informative, helpful and honest. Easiest and fastest buying experience ever. Highly recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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