Skip to main content

Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

Want to share your experience with this dealership?

Write a review

Brad Butler was an amazing. We went to look at a Ford and...

Brad Butler was an amazing. We went to look at a Ford and came back to buy a Jeep because he is so wonderful! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

My salesman Doug Kiekintveld was great. Although he sells...

My salesman Doug Kiekintveld was great. Although he sells cars every day, he understood that this was a big deal to me. I was treated like family and will be a loyal customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Bait and switch dealership on used cars. Called about a...

Bait and switch dealership on used cars. Called about a certain car and they sent me a quote that was $5k above the advertised price on their site and Autotrader. When I asked why, they said because you have to qualify for specific financing, add a trade in, and pay $1000 for cleaning and service fee. So essentially a bait and switch rip-off job. What a joke. Stay clear.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Our service appointment went very well. We had no...

Our service appointment went very well. We had no difficulty making an appointment for a Saturday, the staff were very well informed and courteous, and the time we waited was considerably less than was anticipated and quoted to us. An added benefit was the parts department replaced the fob battery at no cost -- certainly a wise gesture on the part of Ferman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Service was excellent from 1 to 10 I give it a 10 Kevin...

Service was excellent from 1 to 10 I give it a 10 Kevin was gray he explained everything perfectly the way you’re supposed to be thank you for your service was appreciate it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Excellent service from Brian ...service tech did great...

Excellent service from Brian ...service tech did great job with diagnostics and found solution to my Jeep’s problems ....service drive was clean and employees were very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Most enjoyable car buying experience I ever had....

Most enjoyable car buying experience I ever had. Outstanding... James Pinkney was my sales rep and his professionalism, curtesy, and knowledge of the product was exceptional. Would highly recommend Ferman Chrysler Jeep Dodge RAM Wesley Chapel to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great Service, Great employees and Service...

Great Service, Great employees and Service representative. I needed to have my car serviced badly and we also just purchased a new Jeep two weeks prior.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Our sales rep/product specialist Jason Speed was...

Our sales rep/product specialist Jason Speed was exceptional. As well as the whole experience at the dealership was great. We would recommend this dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

All my experiences with the Ferman Service Department...

All my experiences with the Ferman Service Department have been top notch! This time was no different, in and out as promised by Anthony Cagley. Ferman Service and Anthony Cagley are highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!