Reviews
This visit was fine, but still unhappy about service...
This visit was fine, but still unhappy about service prior, where due to its delay on repairs, bungled up my warranty and did not seem to care.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
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Aaron Barfield and AJ Leppa were outstanding, the price...
Aaron Barfield and AJ Leppa were outstanding, the price and financing were better than I anticipated and in and out in 30 minutes. Exceptional delivery of product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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We just move to this area and I needs and oil change and...
We just move to this area and I needs and oil change and to take care of a recall. I went to Ferman’s it was a great experience. Charles Henry was friendly and professional. I decided to wait for my vehicle and the waiting area was comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Hannah Whiteside (sales) was a pleasure to deal with and...
Hannah Whiteside (sales) was a pleasure to deal with and took the needed time to make sure we got what we came for. Robert Packard (finance) made it a very smooth process when it came to paperwork. Love my Gladiator so far!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Brandon Morgan and Jeff Moreno were knowledgeable and...
Brandon Morgan and Jeff Moreno were knowledgeable and helpful during the test drive, negotiation and financing process. I would recommend Ferman dealership to others based on my fantastic experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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I really do my homework, and shopped for the past several...
I really do my homework, and shopped for the past several months several dodge dealerships state wide. Very happy with the purchase, and would send family members there way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Our entire experience with your dealership was amazing....
Our entire experience with your dealership was amazing. Our salesman went above and beyond, and made us feel extremely comfortable. Even the finance specialist was friendly, helpful, and made us feel at ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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My experience was great! Jason was very helpful, I will...
My experience was great! Jason was very helpful, I will refer friends and family in the future! So loving my new Dodge Ram truck 😊. Best decision ever!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Anthony is an amazing service tech, always helpful and...
Anthony is an amazing service tech, always helpful and always happy! Great Huy to work with! thank you so much for fixing my 2020 steering wheel and getting my tires rotated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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In and out quickly.Service dept. quickly identified the...
In and out quickly. Service dept. quickly identified the problem. Friendly and professional. Fairly priced. Given good advise. Will return for future service on my Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
