Reviews
Purchased a new Jeep Wrangler from Rocco. Great...
Purchased a new Jeep Wrangler from Rocco. Great Experience! Finance team process was easy and the entire Ferman Family are all professional and caring. Thank you and I will recommend dealership to friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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I purchased a new Jeep Wrangler from Gheorghe Donici. He...
I purchased a new Jeep Wrangler from Gheorghe Donici. He was awesome. He took extra time to make sure I understood all the new technology of the vehicle. He was very knowledgeable of the Wrangler and was able to answer all my questions. He was very responsive to my calls and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Thank you for a very comfortable experience in these...
Thank you for a very comfortable experience in these trying times. Sales and Finance very helpful with all my questions. Thank you guys awesome job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Bryan Guess has always taken excellent care of my...
Bryan Guess has always taken excellent care of my vehicle. And Mr. Bob Cooper is fantastic ! Thank You, Respectfully, I’m good with you’all Mrs. Patricia Beach
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Thank You Bryan Guest for working on getting my jeep in...
Thank You Bryan Guest for working on getting my jeep in for service and taking care of Recall work,, with my crazy schedule you worked on getting me in and out. Its worth it traveling almost an hour away from home for service. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The Service department is very friendly and does a great...
The Service department is very friendly and does a great job. Had no problems scheduling service and they have a get it done attitude.exceptional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Dropped off my Jeep Cherokee Limited for oil/filter...
Dropped off my Jeep Cherokee Limited for oil/filter change and an issue with the stop/start system. My service advisor Anthony Cagley went above and beyond to get the issue resolved, keeping me informed every step of the way. I appreciate Anthony, 1st class. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The appointment was easy to schedule on line and the...
The appointment was easy to schedule on line and the dates available were within days. The service was handled by Brian guest who was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Kevin is awesome and always takes great care of you at...
Kevin is awesome and always takes great care of you at the Ferman Service Team! Thank you for the great work and service. Happy New Year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The service representative was very nice and made sure my...
The service representative was very nice and made sure my concerns were meet. Although the repair took a while due to the issue, I was given a loaner vehicle until the service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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