Reviews
Anthony was super. He had the AC rechecked after I wad...
Anthony was super. He had the AC rechecked after I wad told it was a blower motor fan to find out why refridgerant was still leaking. Able to get work approved by ext warranty company. Above & beyond!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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My wife and I were in the market to purchase a new...
My wife and I were in the market to purchase a new vehicle. We spoke with our friend Rocco and he lead us in the right direction from the get go. Rocco went above and beyond to give us that RockBottomDeal we deserved. Thank you to him and the Ferman Family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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I had a great experience at this dealership. Everything...
I had a great experience at this dealership. Everything was fast, efficient and everyone was very helpful. I was kept informed every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Anthony was very helpful with my first service visit. He...
Anthony was very helpful with my first service visit. He ordered the necessary parts, arranged a loaner vehicle, and finished the work earlier than expected. If all my visits go as this one did, I will be a very happy camper. Kathy Meyers (our sales representative) also assisted in the completion of this visit. While there, I stopped to say hello, and she jumped in to help without hesitation. Very well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Jason Croucher is an exceptional salesman. I will be the...
Jason Croucher is an exceptional salesman. I will be the first to say that I hate buying cars because of the back and forth, the all day affair, and the pressure. He was never once like that. He knew my vehicle inside and out and worked with me to get the bottom line where I needed it to be to take it home the same day. He was both personable and professional and I would recommend him to anyone seeking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Brad Butler was a rock star during the entire process!...
Brad Butler was a rock star during the entire process! I'm not from the area, but when you find the Jeep your wife wants, you have to go get it. I plan to be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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God help you if you buy a vehicle from this dealership...
God help you if you buy a vehicle from this dealership and need any kind of service. Their advisors are clearly given incentive based on shirking any responsibility to look into or fix a vehicle. I do not believe this is representative of all Chrysler dealerships, as I've had great service elsewhere for problems related to the one Ferman wouldn't even look at. I've had a 2 and a half year odyssey with my pacifica. It's still not right, and I still can't get them to properly look at it. These vans are waaaay to expensive to deal with this.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
My experience was excellent. John did an amazing job of...
My experience was excellent. John did an amazing job of getting me into the car I want at the price I wanted to be at.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Fair price on vehicle and trade. I appreciated the...
Fair price on vehicle and trade. I appreciated the straightforward and honest price offer and discussions. This included the sales manager Michael P. Great truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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This dealership is excellent and got me into the truck I...
This dealership is excellent and got me into the truck I wanted. No pressure. Very nice people. Everyone was very professional before, during and after the whole buying process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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