Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

I took my car in for regular service on a Friday. Not only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. They finished on time and even gave a small discount for the inconvenience. Bill was the guy in charge that day and he was fantastic. He was professional, outgoing and friendly, and never broke a sweat when the power went out. I will definitely go back for all my service needs.

On 04/24/2020 I bought a 2017 Toyota Tacoma TRD 4x4 My Sales guy was Ken Gilliam and was grate to work with i had a coworker drive me there in a bad raining day from Lakeland Fl to get this truck Ken had the Truck in a dry place for me to check it out i have had a lot of sales people over the years Ken has beat them all i wish i could say the same about the Finance guy didn't get the best deal for me.But i went ahead and got the truck because of Ken he took great care of me and my coworker left with a full tank of gas i would have no problem using Key again Thanks Ken Gilliam i really like the Truck

Very comfortable atmosphere in the show room,John Hurley took the time to help me find the vehicle that would fit my budget and lifestyle.I never felt pressured and was pleased to be treated with respect.

Service Rep was Brian Guest. Brain did an exceptional job explaining things needed for my vehicle since i had just past the 36,000 mileage mark. It needed some items to be sure it continues to perform as I expect it to do for some time to come.

Pat Sacca went out of his way to find the right vehicle for my family and made sure my whole family was comfortable throughout the process while social distancing and taking extra precautions from start to finish. Robert Packerd was fast with the paperwork and super friendly plus worked with us to make sure the vehicle fit our families budget. Thank you to all at Ferman Wesley Chapel!

Top notch service, Anthony Cagley always gets me checked in quickly and on my way in no time, he is excellent at communicating any issues and getting them taking care of for me. The guys who do the work also deserve credit too. The team always gets my work done when promised and gives excellent recommendations regarding any issues. Keep up the excellent work!

I was stranded with a car issue. I spoke to Bob Cooper who immediately calmed down my stress and let me know Ferman would take care of me and you did. Thank you, Bob! You are amazing. Armando - has such a pleasant personality and escorted me to the dealer with such appreciation he has a job he loves. Bill Clement - You are appreciated for your exceptional customer service and for making sure my car was properly evaluated and the repair was taken care of in such a timely manner. You all are so appreciated for taking my stress away from me and turning it around. Bill Clement, Rate a 10! Bob Cooper, Rate a 10! Armando, Rate a 10! They Care About the Customer! Thank you so much! Tami

My service rep, Brian is wonderful. He is able to accommodate me, even on short notice. All of my vehicle service has been performed by Ferman and I am very pleased with the results.

I want to say Matt Marsicano has went above and beyond to help keep our car running and in good condition, he goes out of his way to make sure we are taken care of, he makes sure his fellow ferman family is taken care of, and he does excellent work. He gets 5 stars and thumbs up from us.

The service was fast and didn't go beyond what was necessary. Free pickup and drop off was greatly appreciated. Brian rocks. We'll be back as needed.