Reviews
Smooth experience, nobody was forceful or overly aggressive.
This dealership exceeded my expectations, all of the other dealers I have worked with have always been so aggressive in trying to push and force add-ons and sales. They listened to what I needed and wanted and took care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change and New Battery
Ferman Chrysler did a good job on my 2014 Chrysler 200 as to an oil change and installation of a new battery, will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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The Rep,, Brian Guest was wonderful. He was very...
The Rep,, Brian Guest was wonderful. He was very pleasant and kept me informed as testing was done on my car. Brian was helpful and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Experience
Thanks to both Metin Cihaner and Tom Frost. It was truly a great experience. This is the third Jeep I have bought from Ferman. It is because of the people working there that I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Michael was a great service advisor, very friendly and...
Michael was a great service advisor, very friendly and helpful! Ron is the nicest guy, we had a great conversation while he was driving me. I’m so happy that you all are so close to my work, I plan on coming back for years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Excellent. Anthony Cagle’s was a great help. 5 stars....
Excellent. Anthony Cagle’s was a great help. 5 stars. Excellent service department. Was in and out with no issues. Recalls performed Extra work took care of my issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Wonderful, great, friendly words that describe how I was...
Wonderful, great, friendly words that describe how I was treated, and the professionalism was excellent. I would recommend this dealership to all my Family and Friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Best sales experience of my life (so far)
So I have purchased 22 cars so far in my life. This new Dodge Ram 1500 sales experience from Ferman was truly exceptional. Great price in the exceptional range. No high pressure at all. Solid fair market trade valuation, but the kicker was the most amazing story I have heard of in my car buying experience. I needed a better tow vehicle for my new RV. Dodge says no towing for the first 500 miles, and I had camping reservations the next week. Ferman gave me a loaner truck, AT NO CHARGE to use on my camping trip. We got back on Sunday. My salesman, Jason Speed, brought the truck to my house and retrieved the loaner. I still cannot believe how far the Ferman team was willing to go to earn my business. I have been telling everyone about this experience, and the reaction is the same from everyone- unbelievable! Then they ask “ which dealer was this?” Ferman Chrysler Jeep Dodge Ram
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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We worked with Sheryl who was very knowledgeable and...
We worked with Sheryl who was very knowledgeable and personable. We appreciated her candor and professionalism, and would definitely recommend her to anyone needing a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Awesome service department no stress at all. When I left...
Awesome service department no stress at all. When I left I received a text message that if I needed anything to let them know Well I did have a question and It was answered quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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