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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Great experience as a first time Ferman customer. Even...

Great experience as a first time Ferman customer. Even with the pandemic going on, they made the transaction as quick and seamless as possible. Everyone from sales to finance was courteous, professional and fun. Just waiting for the custom items to be installed and can’t wait to drive my new Ram.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

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excellent

very efficient and timely. very helpful. William was very helpful, and described the work that was required, to my satisfaction. I will use your dealership again for service on my promaster van. Carl Thompsen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Excellent service

Setting up the appointment was very easy. Received a call to confirm. When arrived was met with friendly people. Service was done quickly. Car was left very clean. Absolutely nothing to complain about. Please let the mechanics in the back know I appreciate how clean they left the engine compartment and undercarriage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Fast, Friendly, Professional Service

I worked with Bryan in the Chrysler service department. He always goes the extra mile and is very pleasant to work with. On this visit, he personally checked each of my tires to ensure that I was serviced and quoted correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Great organization. Very professional and courteous....

Great organization. Very professional and courteous. Would highly recommend this dealership for any automotive needs.Service department, part department truly exceptional. All my needs were met with 100% satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great and timely service

Had problem with 2018 Rubicon and they quickly worked on it and took care of issues. Kept me well informed also as they diagnosed issue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They take really good care of me and my Jeep

I work with Bill in the Jeep service department. He always takes excellent care of me and my Jeep. If my Jeep needs to stay for a few days for them to complete service he gets me a loaner to drive until my Jeep is ready. The Jeep is always ready when he says it will be. He always tries to minimize the cost of service as much as he can. I really appreciate all he does as well as the great service provided by the technicians that work on my Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Great Service.

Brought my 2013 Jeep Grand Cherokee for new tires and a noisy drivers door hinge. Brian Guest, my service advisor took care of every thing and I had vehicle back the next day. Brian always does an exceptional job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Best Experience Ever!

I had an absolutely amazing experience at this dealership. Doug and Rocco were so helpful and made buying a new car such a wonderful process! I have already recommended this dealership to my friends and family and I will continue to do so in the future. If you are in the market for a new or used car definitely check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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The service great and pleasant! I was on time for my...

The service great and pleasant! I was on time for my appointment and was taken right in with no wait time. I waited in the waiting room and the service was completed in a timely matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.