Reviews
Great experience!
Will be a repeat customer! Friendly service alond with great prices. Sales and service group went above and beyond to make the deal go very smooth Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Steve Ybarra, Vernon Auto Group
The best car buying experience we have ever had! Steve Ybarra made everything painless! I won't purchase another vehicle from anywhere else! They are simply the best. We handled everything over the phone minus the paperwork needed at the dealership. My wife and I drove in from Amarillo, and we were at the dealership maybe 45 minutes. The paperwork was ready by the time we got done with the test drive! I strongly recommend this dealership. Their prices were 2-5k cheaper than anywhere else we looked! Great team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Great Customer Service
This is our 5th vehicle to buy from Vernon! We absolutely love Stephen Ybarra he has bent over backwards to always help and make sure we get what we are asking for at a fair price! The whole staff is awesome! We live in Alabama and the process was so easy! Again I would recommend them to anyone! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Great customer service, great deal on my truck
The people at Vernon Auto Group were outstanding. Everyone knows that buying a vehicle is a stressful process, getting everything together and selecting the perfect vehicle. These guys made everything so simple and easy. From keeping up with me via text messages to working with me on prices, I felt comfortable with this group more than anyone other - and I shopped all over Texas. First time ever to visit Vernon, enjoyed the drive to the dealership.. and the drive leaving was the greatest with my new F250. I'm sure all the salesman are excellent, I dealt with Kyle Echols - highly recommend asking for him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
CadillaxXT5
Great dealership to buy a new car.Jr. and Brandon made our purchase a wonderful experience .Good people that we highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Best prices, great customer service
The people at Vernon Auto Group were outstanding. Everyone knows that buying a vehicle is a stressful process, getting everything together and selecting the perfect vehicle. These guys made everything so simple and easy. From keeping up with me via text messages to working with me on prices, I felt comfortable with this group more than anyone other - and I shopped all over Texas. First time ever to visit Vernon, enjoyed the drive to the dealership.. and the drive leaving was the greatest with my new F250. I'm sure all the salesman are excellent, I dealt with Kyle Echols - highly recommend asking for him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Employees dealt with:
Richard Floyd was a great guy to work with. Answered ever question . Fast and efficient. No high pressure just professional. In and out in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Great Buying Experience
I was without a vehicle when the transmission in my suv went out. I was able to look at the Vernon Auto Group's inventory on line, and I was contacted by Salesman Brandon Mitchell who listened to what I wanted and brought a Buick Encore out to my house for me to look at. It was everything I wanted. There was no haggling over price, and I received over $3,000 in buyer incentives plus a good trade-in on my suv. I am very happy with my new vehicle and the buying experience. Brandon was just super to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
Buying my Colorado
Richard, the guy that helped us buy the Colorado, was very helpful and knowledgeable in navigating the purchasing process. I would definitely check with Richard again when buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
It was good and easy
It was a good dealing but did not know a lot of the question I had for him but was fast and easy to get in to the truck that I wanted.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review!! It was a pleasure having the opportunity to do business with you.
