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Cavalier Mazda

(44 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love Cavalier Mazda!

Love Cavalier Mazda!!! They were awesome and great customer service all around. Can’t recommend my Cx-5 enough.

Love Cavalier Mazda!

Love Cavalier Mazda!!! They were awesome and great customer service all around. Can’t recommend my Cx-5 enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I can honestly say I had a great experience working with

I can honestly say I had a great experience working with Cavalier Mazda. Everyone was helpful and informative and made the process a breeze.

I can honestly say I had a great experience working with

I can honestly say I had a great experience working with Cavalier Mazda. Everyone was helpful and informative and made the process a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a really good car buying experience at Cavalier

I had a really good car buying experience at Cavalier Mazda. The salesman, Phil was professional, knowledgeable and really listened. Even though the dealership is working out of trailers till the new showroom opens, they worked as quick as they could to get it all together without wasting time. I would recommend Cavalier!

I had a really good car buying experience at Cavalier

I had a really good car buying experience at Cavalier Mazda. The salesman, Phil was professional, knowledgeable and really listened. Even though the dealership is working out of trailers till the new showroom opens, they worked as quick as they could to get it all together without wasting time. I would recommend Cavalier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I got the car that I needed they were very helpful and I

I got the car that I needed they were very helpful and I thank them all for their hard work. All sales were final within one day picked up the car the next day everything seems to be running really well and I want to thank all of them for all of their hard work. I'll keep in touch and follow up and stop by to say hello and show off my new car thanks again I appreciate all your work.

I got the car that I needed they were very helpful and I

I got the car that I needed they were very helpful and I thank them all for their hard work. All sales were final within one day picked up the car the next day everything seems to be running really well and I want to thank all of them for all of their hard work. I'll keep in touch and follow up and stop by to say hello and show off my new car thanks again I appreciate all your work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They attempted to scam me when buying a new car.

They attempted to scam me when buying a new car. They added 2 costs that were not undisclosed to me, I insisted that they both be removed. After discussion of my filing an FTC complaint, they compiled. What they do is feed all sorts of papers for your signature/initials and one of these includes those undisclosed dealer addons. One was a $1499 “interior and exterior” protection addon, the other and $699 undercoating. Later, the salesman even admitted the undercoating wasn't done (the car arrived to the dealership before 2 days my purchase, the day before it receive its Virginia inspection), stated the I would have had to bring back the car for that undercoating. It was a clear scam. Thing is, they were the only dealer of the red CX-70 premium that I wanted. I think they get over people easily, the salesman is real personable and their deceit is hard to catch. Oh, they gave me 19,500 tradein for my 2019 CRV EX, It's now listed at $26,587 on they site (discounted from $27,853)

They attempted to scam me when buying a new car.

They attempted to scam me when buying a new car. They added 2 costs that were not undisclosed to me, I insisted that they both be removed. After discussion of my filing an FTC complaint, they compiled. What they do is feed all sorts of papers for your signature/initials and one of these includes those undisclosed dealer addons. One was a $1499 “interior and exterior” protection addon, the other and $699 undercoating. Later, the salesman even admitted the undercoating wasn't done (the car arrived to the dealership before 2 days my purchase, the day before it receive its Virginia inspection), stated the I would have had to bring back the car for that undercoating. It was a clear scam. Thing is, they were the only dealer of the red CX-70 premium that I wanted. I think they get over people easily, the salesman is real personable and their deceit is hard to catch. Oh, they gave me 19,500 tradein for my 2019 CRV EX, It's now listed at $26,587 on they site (discounted from $27,853)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just AWFUL!

Just AWFUL!!! They do not want to sell cars. Saw a used Lexus with 18,000 miles on it and went there to see if I could test drive the car for two days. I was buying it for my wife and wanted her to drive it for a day or two so she could see if she liked it. Also to take it to my mechanic to do a pre-inspection before I buy. They said you cannot take the car home per the General Manager (Beach Ford in the past let me take home a Roush Mustang for a week to check out because I was a repeat customer, so I thought they would do the same for 2 days). They said I could bring my mechanic out there and they would put it on the lift to let us check it out. I took off from work early the next day and picked up my mechanic. On the way I called them to say I was heading there and they said we cannot allow you to look at it on the lift because of insurance. They cannot let me take the car for a day because of insurance and I could test drive it for one hour only. I have never had ANY of these problems at dealerships before in my 52 years. Avoid this absolute waste of time dealership and it's going out of their way to frustrate you approach of selling cars. I said you are not letting me have a pre-inspection, and they did not disagree. We never even got to the negotiation stage.

Just AWFUL!

Just AWFUL!!! They do not want to sell cars. Saw a used Lexus with 18,000 miles on it and went there to see if I could test drive the car for two days. I was buying it for my wife and wanted her to drive it for a day or two so she could see if she liked it. Also to take it to my mechanic to do a pre-inspection before I buy. They said you cannot take the car home per the General Manager (Beach Ford in the past let me take home a Roush Mustang for a week to check out because I was a repeat customer, so I thought they would do the same for 2 days). They said I could bring my mechanic out there and they would put it on the lift to let us check it out. I took off from work early the next day and picked up my mechanic. On the way I called them to say I was heading there and they said we cannot allow you to look at it on the lift because of insurance. They cannot let me take the car for a day because of insurance and I could test drive it for one hour only. I have never had ANY of these problems at dealerships before in my 52 years. Avoid this absolute waste of time dealership and it's going out of their way to frustrate you approach of selling cars. I said you are not letting me have a pre-inspection, and they did not disagree. We never even got to the negotiation stage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Outstanding dealership.

Outstanding dealership. Austin was an excellent salesperson. I would recommend this dealership for buying a new car.

Outstanding dealership.

Outstanding dealership. Austin was an excellent salesperson. I would recommend this dealership for buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is my fourth Mazda, mainly due to excellent service

This is my fourth Mazda, mainly due to excellent service department. I have purchased all four cars from Phil…..delightful to work with!

This is my fourth Mazda, mainly due to excellent service

This is my fourth Mazda, mainly due to excellent service department. I have purchased all four cars from Phil…..delightful to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience with this dealership.

I had a great experience with this dealership. The salesman that I work with was Fred. We was very helpful with answering all of my questions about purchasing a CX-5. I did not feel any pressure to buy and he was very personable. When I picked up the vehicle, it was detailed and he took time to go over some operational features inside of the vehicle. Overall, a positive experience.

I had a great experience with this dealership.

I had a great experience with this dealership. The salesman that I work with was Fred. We was very helpful with answering all of my questions about purchasing a CX-5. I did not feel any pressure to buy and he was very personable. When I picked up the vehicle, it was detailed and he took time to go over some operational features inside of the vehicle. Overall, a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Dealership Around.

Great experience! Just purchased my 7th car (CX-90 PHEV) from Cavalier. Austin and the team were excellent to work with. Absolutely no pressure and they all went out of their ways to ensure everything was perfect. I look forward to going back in for my 8th car from them in another year or two.

Best Dealership Around.

Great experience! Just purchased my 7th car (CX-90 PHEV) from Cavalier. Austin and the team were excellent to work with. Absolutely no pressure and they all went out of their ways to ensure everything was perfect. I look forward to going back in for my 8th car from them in another year or two.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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