Indy Auto Man

I purchased a 2017 Chevrolet Tahoe from Indy Auto Man on February 6. At the time of purchase, the dealership stated the vehicle had been inspected by their mechanics and passed their checks. They also represented that the vehicle came with a 7-day warranty and told us the vehicle could be exchanged within that period “for any reason,” even if we simply wanted a different color. Within days of purchase we discovered numerous mechanical and equipment issues and began contacting the dealership regularly by day five. On February 11 we had the vehicle inspected by our mechanic. During this inspection we were told the vehicle needed multiple repairs including brakes, tire pressure monitoring sensors, an engine air filter, and that a piece of the sway bar was broken off. We were especially concerned that the vehicle had supposedly passed the dealership’s inspection while missing a portion of the sway bar. Over the next several days additional problems appeared. On February 24 the vehicle exhibited one small jerk once while driving. The following day the issue became severe and the vehicle repeatedly jerked, nearly stalled, and I was concerned I might not make it home safely. A transmission specialist diagnosed a transmission failure requiring replacement. Transmission failures typically develop gradually and show warning signs over time. In this case the problem appeared extremely suddenly, going from one small jerk one day to severe drivability issues the next. This raises concerns that the transmission may have had an existing issue that was masked prior to sale. Throughout this period we repeatedly contacted Indy Auto Man asking them to honor the 7-day warranty. They later stated that because the vehicle now had so many problems it was worth far less than what we paid and that any exchange would be based on the vehicle’s reduced value and include a 10% restocking fee. We have now spent approximately $10,718 in repairs, inspections, and parts, including about $8,000 for the transmission replacement, and the $1,411 sway bar repair still has not been completed.

I purchased a 2017 Chevrolet Tahoe from Indy Auto Man on February 6 for approximately $24,000. At the time of purchase, the dealership stated the vehicle had been inspected by their mechanics and passed their checks. They also represented that the vehicle came with a 7-day warranty and told us the vehicle could be exchanged within that period “for any reason,” even if we simply wanted a different color. Within days of purchase we discovered numerous mechanical and equipment issues and began contacting the dealership regularly by day five. On February 11 we had the vehicle inspected by our mechanic. During this inspection we were told the vehicle needed multiple repairs including brakes, tire pressure monitoring sensors, an engine air filter, and that a piece of the sway bar was broken off. We were especially concerned that the vehicle had supposedly passed the dealership’s inspection while missing a portion of the sway bar. Over the next several days additional problems appeared. On February 24 the vehicle exhibited one small jerk once while driving. The following day the issue became severe and the vehicle repeatedly jerked, nearly stalled, and I was concerned I might not make it home safely. A transmission specialist diagnosed a transmission failure requiring replacement. Transmission failures typically develop gradually and show warning signs over time. In this case the problem appeared extremely suddenly, going from one small jerk one day to severe drivability issues the next. This raises concerns that the transmission may have had an existing issue that was masked prior to sale. Throughout this period we repeatedly contacted Indy Auto Man asking them to honor the 7-day warranty. They later stated that because the vehicle now had so many problems it was worth far less than what we paid and that any exchange would be based on the vehicle’s reduced value and include a 10% restocking fee. We have now spent approximately $10,718 in repairs, inspections, and parts, including about $8,000 for the transmission replacement, and the $1,411 sway bar repair still has not been completed.

kevin lies a lot, it will cost you a couple google reviews. not much, thanks

It was a nice experience. I would recommend you to my friends. The truck was nice

Super nice, efficient Fast service, welcoming, simple Friendly , helpful, sastisfying, peaceful, smooth, affordable Delightful

Working with Kevin Dunn was great very friendly and helpful would recommend to my friends no pressure like other car dealers good experience

I called and received no answer. Seven hours later, I received a text asking if I wanted to test drive the Audi the day after next. It was Wednesday, and the message asked whether I wanted to test drive Friday or Saturday. I replied that I wanted to test drive it tomorrow. There was no response. Hours later, I was told the person I had been texting with would not be working the next day. I was prepared to pay cash, but the communication and scheduling process has been very disorganized. This does not reflect well on how the business is being run.

I purchased a Ram cargo van from them back in July 2025. I worked with the finance manager Noe. We ran into a problem with the funding with the bank. Noe, tried to tell me that the contract is automatically voided to due to the financing issue and that I would have to pay a %20 restocking fee of the vehicle price meaning the 29K plus $1/mile. When I asked him to show me the clause on the contract he responded with “it’s not on the contract, but it’s on our website “ now I don’t know if he’s just incompetent and doesn’t know how contracts work. They asked me for a co-signer since I refused to pay that. I gave them my dad’s paystub. When I reviewed the new application they lied about my father’s occupation and income. When I called them and asked why they did that, Brandy told me that they do it for better approval odds, which they tried to have us sign and confirm as accurate which is perjury and illegal. They never transferred my title again illegal. I’ve not been able to work since September of last year since I don’t have a tag to drive the car. I will submit a complaint with the Attorney General’s office and the DMV. I spoke to an attorney in IN and he gets quiet a few calls about this dealership it seems like they have a pattern of screwing customers over and breaking the law. I’m looking for other victims to take the necessary actions and stop this business from hurting and stealing from anyone else. Do not trust their reviews. Apparently they’ve had 14 complaints on the BBB in the past 12 months. I have Addison the sale director on recorded telling me that he doesn't care If I sue them cause he's not the owner. Everyone I've dealt with there is simply unqualified, incompetent and dishonest. Please Please !!! RUN

Great service, great people. Quick and easy. Go see them you won’t regret it!

I purchased a Ram cargo van from them back in July 2025. I worked with the finance manager Noe. We ran into a problem with the funding with the bank. Noe, tried to tell me that the contract is automatically voided to due to the financing issue and that I would have to pay a %20 restocking fee of the vehicle price meaning the 29K plus $1/mile. When I asked him to show me the clause on the contract he responded with “it’s not on the contract, but it’s on our website “ now I don’t know if he’s just incompetent and doesn’t know how contracts work. They asked me for a co-signer since I refused to pay that. I gave them my dad’s paystub. When I reviewed the new application they lied about my father’s occupation and income. When I called them and asked why they did that, Brandy told me that they do it for better approval odds, which they tried to have us sign and confirm as accurate which is perjury and illegal. They never transferred my title again illegal. I’ve not been able to work since September of last year since I don’t have a tag to drive the car. I will submit a complaint with the Attorney General’s office and the DMV. I spoke to an attorney in IN and he gets quiet a few calls about this dealership it seems like they have a pattern of screwing customers over and breaking the law. I’m looking for other victims to take the necessary actions and stop this business from hurting and stealing from anyone else. Do not trust their reviews.