Reviews
Great Job!
The overall experience was excellent. I was provided a good trade on my vehicle. All staff provided a friendly smile and worked together to make the purchasing process seamless..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We're glad you had a great experience with our team here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the opportunity to work with you again in the future!
Every sales person was very nice I talked to John the...
Every sales person was very nice I talked to John the first day I stopped in He was excellent he retired The second tine the sales manager helped me and no one was pushy I maxed the deal with him over the phone Then Eric helped me from their He was very Good And knowledgeable Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We appreciate your business, and hope to see you again in the future. Take care and enjoy your new vehicle!
I must say. I’ve had many many vehicles over the years...
I must say. I’ve had many many vehicles over the years and met many salesmen but I was really impressed today by a wonderful and smart sales woman by the name of ELIZABETH TAPIA. Thank you once again ELIZABETH for all your help. I am satisfied fully with my new Jeep. 🙏🏾
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments - Elizabeth will be so happy to hear them! Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again in the future. In the meantime, take care and enjoy that new Jeep!
Back up camera install
I purchased a used 2014 RAM truck it didn't have a back up camera (my wife likes the camera in her Jeep and wanted one in the truck too. We ordered it and the scheduled the work for Thursday morning. I was brought it up and was going to wait for the repair. At around noon they offered to take me to town if I wanted lunch. I continued to wait and around 130 they said it was going to be awhile longer and they gave me a loaner car until the repair was completed. I went to pick it up on Friday and they took the time to show me a few of the options on the truck that I was unsure of as it was 15 degrees the evening I bought the vehicle. It is a good 40 mile drive from my house to Krystal and it is well worth it as this is the second positive experience that I have had in less that 2 weeks at this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind review! We appreciate you making the 40 mile drive to come see us, and are glad that we could make it worth your time. It was a pleasure working with you, and we hope to see you again in the future - until then, take care and enjoy that truck!
Excellent customer service
Friendly and courteous customer service personnel staff. Overall excellent customer service and one of the best car buying experiences that I have had in a very long time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that! We're glad you enjoyed working with our team here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again in the future - until then, take care and enjoy your new Jeep!
A Very Good Experience
The overall experience was excellent. The trade-in was generous, there were several discounts that contributed to a lower price, and I ended up paying only a little more than I did for my 2009 vehicle. But in real terms, the price was much lower as the 2020 model has far more features than the 2009 model. The people I dealt with, Tim and Jared, explained the various options, treated me well, and made the process pleasurable. Tim took the time to explain in detail the features of the 2020 Grand Cherokee Laredo and Jared explained the various servicing options. I appreciated that they would lend me a car while they did the undercoating and paint protection. There was no pressure and I had time to make a decision. This is the second vehicle I have purchased at Krystal and I have come here for serving as well. I am very happy with the dealership and I enjoyed dealing with Tim and Jared.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind review! We're glad you enjoyed working with our team, and we hope you're loving your new Grand Cherokee. Your loyal business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to your next visit. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Merry Christmas to me!
Elizabeth is fairly new but if she didn’t know the answer she found out promptly. She didn’t steer me wrong and got me into what I wanted for my price range. I couldn’t have done it without her working the numbers just a little to fit into my budget. Excellent sales, service and absolutely no pressure which is one major downfall with salesmen/women today. Thanks so much once again Krystal’s and Elizabeth!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure! We appreciate the kind comments and will be sure to pass them along to Elizabeth - she'll be so happy to hear them. It was a pleasure working with you and we hope we get the opportunity to do so again in the future! Take care and enjoy your new vehicle!
Great experience!
Krystal was by far the best and easiest dealer to work with. Christopher Connolly took the time to show us multiple vehicles, and got us into a vehicle we weren’t originally considering. Everyone was fast, to the point and no pressure. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review! We're glad that Chris had the opportunity to find a vehicle that was just right for you, and we hope you're loving it so far. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again!
Krystal Ram
Chris at Krystal was very helpful in purchase of my pre-owed purchase. They had a very large selection of used Ram trucks. They were fast and efficient with the prep and delivery. Chris offered to help program the Bluetooth phone connection which we declined as it was about 15 degrees outside at that time. It was very easy to set up the next day in my garage. Definitely would buy from them again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! It was a pleasure working with you, and we hope to see you again in the future. Enjoy your truck and please don't hesitate to reach out if there's anything else we can do for you!
AWD Muscle
I had my eye on this for a while but was worried how it would handle in the snow. I went for a test drive in a snowstorm and this handled beautifully. After discussing with my family, I went in the next day to buy it. They gave ma a great deal and got everything ready for me within a few hours. Granted it was slow, but I’ve never bought and picked up in the same day. What an amazing experience. They also got me a better interest rate than I thought. I’ll never buy anywhere else again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind review! We're glad you had a great experience with our team here at Krystal Chrysler Jeep Dodge Ram and we look forward to working with you again in the future - until then, take care and enjoy your new ride!
