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Krystal Chrysler Jeep Dodge RAM FIAT

(2,012 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Daniel and Jared were both amazing to work with and made...

Daniel and Jared were both amazing to work with and made my experience well worth going to Krystal. They both made trading my truck in a breeze and hassle free. They worked with me on keeping my payment where I wanted it and interest as well. Dan was very friendly and not pushy at all like salesman at other dealerships. I highly recommend going to Krystal and talking to Dan about your next vehicle purchase, you will not be disappointed. Thank you Dan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - we'll be sure to share with Daniel & Jared! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the opportunity to work with you again in the future!

Excellant Experiance

Brandon and the manager were happy to work with me to find the deal that we both were happy with. Made the new car buying experience easy.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We appreciate you choosing Krystal Chrysler Jeep Dodge Ram for your purchase, and we hope you're loving your new truck. Take care and please don't hesitate to reach out if there's anything else we can do for you!

Chris went above and beyond our expectations. I have...

Chris went above and beyond our expectations. I have never dealt with a car dealership where the sales person comes out to your new vehicle and shows you how everything works and walks you through the vehicle's technology. Jared was great and got us a really good loan and interest rate. Will definitely recommend to friends and family to work with both of these employees for their car shopping needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review - Chris will be happy to hear it! We're glad he was able to exceed your expectations and we hope you're loving your new vehicle. Thank you for choosing Krystal Chrysler Jeep Dodge Ram; we hope to see you again in the future!

We give Brandon and your dealership the highest score...

We give Brandon and your dealership the highest score possible as they both made our new purchase go very smoothly from start to finish. We are very pleased and look forward to working with you again. Darryl and Susie West

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review and kind comments! We're glad you enjoyed working with our team and we look forward to seeing you again - in the meantime, take care and enjoy your beautiful new Jeep!

I worked with Chris Connolly!! He was fantastic and made...

I worked with Chris Connolly!! He was fantastic and made the transaction seamless! Very relaxed atmosphere and friendly staff. Will definitely be referring friends their way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're glad you enjoyed working with Chris, and we'll be sure to share your kind comments with him. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again in the future!

Outstanding and great people to deal with.

We have had a great experience with your business. We would not hesitate to tell anyone of the great service you provide.we were treated very well. No pressure to buy,and they worked with us financially.we will highly recommend. Thank you Christopher Connolly you made our experience a pleasent one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind comments! We're glad you enjoyed working with our team here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

Best Car Buying Experience I’ve Ever Had

As you can tell from the title, this was the best experience I’ve ever had buying a new car. I contacted Krystal CJD by email and described the exact make, model and style I was interested in purchasing. Chris Connelly got back to me almost immediately and was able to locate the car I wanted...Fiat 500x, Trekking Plus, white, brown interior, with the two packages I wanted. We negotiated by email in good faith and Chris was able to close the deal with me. I even got a fair trade on my eight year old vehicle. The Fiat was ready when my husband and I arrived at the dealership, everyone was pleasant and Chris had everything ready for me. We spoke with the Financial person, Jared Porcell and he had a great no-pressure approach which we truly appreciated. All went smoothly. Like I’ve written, “best car buying Experience I’ve ever had.”

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this, and appreciate you taking the time to share your experience! We're glad we had the opportunity to help you find your Fiat and hope your loving it so far. It was a pleasure working with you and we look forward to seeing you again!

Dan was great and easy to work with. Very polite and an...

Dan was great and easy to work with. Very polite and an absolute pleasure to deal with him. Made this transaction very smooth. Look forward to doing business again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments - Daniel will be happy to hear them! Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to seeing you again!

Great dealership to do business with. Excellent sales...

Great dealership to do business with. Excellent sales services, no pressure to buy. Large selection of vehicles to choose from. Will highly recommend to family and friends looking good to purchase next vechile!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this excellent review! We're glad you enjoyed your experience here at Krystal Chrysler Jeep Dodge Ram, and we hope we have the opportunity to work with you again in the future!

Outstanding and timely!

We were very well taken care of! Brandon was knowledgeable and honest. He gave us several choices and did not pressure us. We thought about it and made our decision. Upon going there to seal the deal, we were warmly received and within an hour drove away in our new Jeep. We are happy Jeep customers. This is our third!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad to hear you had a great experience with Brandon and the team here at Krystal Chrysler Jeep Dodge Ram, and we hope you're loving your new Jeep so far. It was a pleasure working with you - take care care and please don't hesitate to reach out if there's anything else we can do for you!