Reviews
Great truck, great salesman, great experience.
This is my first dealings with Krystal, being its my first Ram truck. Chris was freindly and helpful from the get go. Im very pleased with my first interaction with Krystal. I got a great deal on my Ram 1500 from Chris and will have no problem sending anyone thats interested in a Ram or dodge product. Cant wait tofshow freinds and family the nee truck. Thanks Krystal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure! We're glad that Chris had the opportunity to get you behind the wheel of your first RAM truck, and we hope you're enjoying it so far. We appreciate you choosing Krystal Chrysler Jeep Dodge Ram for your purchase, and hope to see you again in the future. Take care and please feel free to reach out if there's anything else we can assist you with!
Purchased 2016 Cherokee
I went into this dealership based on the price online. They were below all the other local dealers. I showed up about 10 mins before closing and Chris stayed late to help me. When I returned a few days later John helped me out even though I had a very busy 2 year old with me. I like Krystal and the team there because with it being a smaller dealership you’re treated like a person, not like just another number at the other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience! It was a pleasure working with you and we hope we get the opportunity to do so again in the future - in the meantime, enjoy your new Cherokee and please don't hesitate to reach out if there's anything else we can do for you!
Elizabeth
The process here was easy. I found the right truck and am glad I went with a Ram. Elizabeth was incredible and helped me find exactly what I was looking for. I would and will highly recommend this dealership to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review - we'll be sure to share with Elizabeth! We're glad she was able to help you find the right truck, and we hope you're loving it so far. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope we get the opportunity to work with you again in the future. Take care and enjoy that new truck!
Wonderful
Awesome people to work with, I told them what I was looking for and my price range and they made it happen. Highly recommend to everyone out there.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram, and we hope to see you again in the future!
Service ABOVE AND BEYOND!
My Ram 3500 suddenly went into "LIMP MODE" I was able to nurse it to a nearby Dodge dealership for assistance. After inspection The Service Manager told me there were wires under the dashboard that were not Dodge parts and my repair would not be covered under warranty and he had no idea how long or how expensive repairs would take. He then stated they had no loaner cars and Id have to go rent a vehicle to get home. I was LIVID!!! I called Krystal from whom I purchased my truck and spoke to Andy in Service and explained my situation. Andy asked me to hand my phone to the other Service Mgr. Andy instructed him not to touch my truck and that Krystal would picking it up and brought back to their service Dept. I wish you could have seen the look on his stunned face! Next morning my truck was picked up and after inspection by Andy and his fine crew of techs they discovered the problem was NOT any wires but rather the Power Distribution Center was faulty. My truck was PROPERLY diagnosed and repaired in short order and then DELIVERED to my home nearly 100 miles away!! Andy kept me in the loop constantly and communication was fantastic. All repairs were covered under my warranty as were my car rental fees. Service of this caliber is near IMPOSSIBLE to find these days but it is certainly alive and kicking at Krystal Motors. Needless to say I will travel to Krystal to Purchase our next vehicles regardless of the distance. Customer care has made us LOYAL to them. Again THANK YOU to Andy and his fine crew!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the excellent review! We're glad we were able to help you out and get you back on the road. Take care and feel free to reach out if there's anything else we can assist you with!
Easiest transaction ever.
This was a very quick and easy purchase. The staff was very friendly and helpful. I would certainly do business with Krystal Chrysler jeep dodge again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind comments! Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we look forward to working with you again in the future!
Excellent experience.
Tim was extremely helpful with my order and getting me the exact truck I wanted. He kept me informed of the order status and tracking throughout the process. Upon closing I was not forced to go with a bunch of extras but was provided great options for extended warranty and service. I was always comfortable. Service department was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments - Tim will be happy to hear them! We're glad you had a great experience here at Krystal Chrysler Jeep Dodge Ram and we hope you're loving your new truck. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Perfect dealership top notch
Bought my second Jeep Grand Cherokee love it ! Dan, Jarrod and Eric very professional and helpful in finding the perfect match for me ! Thanks again Krystal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure! We appreciate the kind review and are glad we had the opportunity to work with you. Your business is much appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram and we hope to see you again - until then, take care and enjoy your new Grand Cherokee!
Excellent Service
I browsed the online listing and Krystal had several vehicles I was interested in. They worked with us and were upfront and straight talking. No hidden agendas and went above and beyond to make our vehicle trade go smoothly.We highly recommend Krystal and their wonderful staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review! We're glad that you had a great experience with our team, and we hope to see you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Pleased!
I was extremely pleased with the effort that Tim put into making my wishes come true! Thank you Tim Maltbie for all your help with everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We're so glad that Tim was able to help you out, and we'll be sure to pass along your kind comments to him. Your business is greatly appreciated by all of us here at Krystal Chrysler Jeep Dodge Ram, and we hope to work with you again in the future - until then, take care and enjoy your new vehicle!
