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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Exceptional Service

I have bought 3 vehicles from John now. I will not deal with another salesman. He’s very personable and understanding. He, along with the finance manager Jared work with you to get you in your vehicle of choice at a payment you can afford. John has gone above and beyond for me on multiple accounts, I can’t recommend him enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Everyone at the dealership was helpful, attentive and reasonable. Very easy to work with. I would recommend this dealership for anyone looking for a new or used vehicle in the greater Lake George area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Dealership

Bought a used truck from this dealership that was in great condition. Everyone there was friendly and made buying a new vehicle a great experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent dealer experience

Today I took delivery of my 2018 Dodge Challenger T/A from Krystal CJDR in Watrensberg, NY. The whole experience was excellent. I purchased the vehicle over the telephone. I made an offer under the advertised price and, after a little effort on Eric’s part I was able to purchase the vehicle at the price I offered. Delivery went smoothly with no problems. My two sons each also have a Challenger and both were purchased from different dealers. They both agreed that my experience was by far the best dealer experience out of all three purchases. Thank you Eric and Krystal CJDR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer service

Friendly courteous staff.Would recommend this dealership to anybody looking for a new ram or jeep I thought absolutely no pressure from my sales person like I do at other dealerships

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely Pleased!

New customer and found the whole process very easy and pleasing to do business with Krystal. Will definitely recommend to all my friends and family. You guys are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hands Down - Your North Country Choice!

Our son, who lives in NJ, purchased a Jeep from Krystal in the Fall and both son and my husband who accompanied our son during the sales process - simply said this was an excellent vehicle choice, purchase and that Chris and Jared were just very easy to work with. Friendly, proficient, knowledgeable. So, when one of our vehicles bit the dust several months later, we knew we'd return and check in with Chris to see if there was a good fit for us in the lot - and, yes, there was. We are thrilled with our pre-owned Jeep Grand Cherokee! We look forward to their continued excellent service and highly recommend Krystal to anyone in need of a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy Choice!

First time buying a car and it couldn’t have gone better thanks to Chris! Incredibly friendly and helpful, Krystal is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John was fantastic!

John Dreps was great! I hate car shopping, I always feel like I am being pressured to purchase. Typically I check out cars at night so I don’t have to deal with a salesperson. John made the whole experience very comfortable from the moment I walked in. It was a very no pressure sale, and he was very honest about the process. The communication was also great. I was dealing with a couple other dealerships, and the sales person never kept me updated. I had to continually call for info. Needless to say I will be back again when I am ready for my next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ram truck

We have had previos car buying experience with John, that was an outstanding experience! This buying experience has been just as outstanding! John is very professional, very personable, very courteous, he made us feel right at home. Jared handled our first purchase at Krystal working with the banks to get us the best deal. This purchase was handled just as proficiently! We are extremely satisfied with the service we received and would highly recommend Krystal to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.