Reviews
Exceptional Service
I have bought 3 vehicles from John now. I will not deal with another salesman. He’s very personable and understanding. He, along with the finance manager Jared work with you to get you in your vehicle of choice at a payment you can afford. John has gone above and beyond for me on multiple accounts, I can’t recommend him enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Everyone at the dealership was helpful, attentive and reasonable. Very easy to work with. I would recommend this dealership for anyone looking for a new or used vehicle in the greater Lake George area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
Bought a used truck from this dealership that was in great condition. Everyone there was friendly and made buying a new vehicle a great experience.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent dealer experience
Today I took delivery of my 2018 Dodge Challenger T/A from Krystal CJDR in Watrensberg, NY. The whole experience was excellent. I purchased the vehicle over the telephone. I made an offer under the advertised price and, after a little effort on Eric’s part I was able to purchase the vehicle at the price I offered. Delivery went smoothly with no problems. My two sons each also have a Challenger and both were purchased from different dealers. They both agreed that my experience was by far the best dealer experience out of all three purchases. Thank you Eric and Krystal CJDR!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Friendly courteous staff.Would recommend this dealership to anybody looking for a new ram or jeep I thought absolutely no pressure from my sales person like I do at other dealerships
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely Pleased!
New customer and found the whole process very easy and pleasing to do business with Krystal. Will definitely recommend to all my friends and family. You guys are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hands Down - Your North Country Choice!
Our son, who lives in NJ, purchased a Jeep from Krystal in the Fall and both son and my husband who accompanied our son during the sales process - simply said this was an excellent vehicle choice, purchase and that Chris and Jared were just very easy to work with. Friendly, proficient, knowledgeable. So, when one of our vehicles bit the dust several months later, we knew we'd return and check in with Chris to see if there was a good fit for us in the lot - and, yes, there was. We are thrilled with our pre-owned Jeep Grand Cherokee! We look forward to their continued excellent service and highly recommend Krystal to anyone in need of a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy Choice!
First time buying a car and it couldn’t have gone better thanks to Chris! Incredibly friendly and helpful, Krystal is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John was fantastic!
John Dreps was great! I hate car shopping, I always feel like I am being pressured to purchase. Typically I check out cars at night so I don’t have to deal with a salesperson. John made the whole experience very comfortable from the moment I walked in. It was a very no pressure sale, and he was very honest about the process. The communication was also great. I was dealing with a couple other dealerships, and the sales person never kept me updated. I had to continually call for info. Needless to say I will be back again when I am ready for my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ram truck
We have had previos car buying experience with John, that was an outstanding experience! This buying experience has been just as outstanding! John is very professional, very personable, very courteous, he made us feel right at home. Jared handled our first purchase at Krystal working with the banks to get us the best deal. This purchase was handled just as proficiently! We are extremely satisfied with the service we received and would highly recommend Krystal to everyone!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
