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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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A pleasant swift car buying experience

I came in knowing what I wanted. Chris helped me out tremendously in making for a smooth car buying experience. As it was my first time buying a car myself I am very pleased with the total outcome. The detail crew also did an excellent job making a used car look new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent 👍 service

It was great working with Chris C. He answered all my questions. The service here was fantastic and I will be telling everyone about how pleasant everyone was. They are very kind people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

I been shopping for a truck for 6 month before I was referred here. Chris Connelly in sales was very accommodating and I will go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stress free car shopping

Sales and finance people are friendly and knowledgeable. This is the second lease with Krystal and both experiences were fast and stress free. We would not hesitate to recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service!

Christopher Connolly provided great customer service! I am very pleased with my experience with Krystal Chrysler-Jeep Dodge! I will refer friends and family to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very easy to deal with

The process of purchasing a vehicle at Krystal Jeep was pleasant and no stress, I would recommend trying this dealership for your next purchase. They are worth a look!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Dealership

We highly recommend Chris Norcross at Krystal. 1 phone call - 1 test drive - 1 deal! Simple - quick - best price on vehicle - no haggling - easy financing. Outstanding communication throughout the process. Best car buying experience we have ever had. Honesty, follow through and integrity - that is Chris. You won't be sorry - great vehicles at unbeatable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First Car Purchase!!! The Best!

A little late with this review, however, In September I purchased my first car as a Young Adult. Knowing I wanted a Jeep I googled and googled until I had an idea of what I wanted. Chris was responsive, helpful, and dealt with all of my needs. Between the back and forth and haggling over my trade, he made the entire first time car buyer experience go smoothly. Jared was amazing as well with getting me the best possible deal and interest rate. Adam Peacock even went out of his way from service to make sure that my phone worked through my Uconnect. It was all together such an amazing experience and honestly, they have now made a customer for life. I highly recommend Chris Norcross for all of your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top notch

My experience at Krystal was exactly what I hoped for. Chris and Jared were very professional and straight forward every step of the way and did everything they could to get me the perfect truck and I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

no problems

everyone was very helpful Christopher knew everything about the vehicle we make our vehicles last a while so we are confident we got a quality vehicle and for a good price Jared helped us get a good warranty so we don't have to worry about anything and treated us like a friend thanks a lot to Chris and Jared in giving us a good experience in truck shopping

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.