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Krystal Chrysler Jeep Dodge RAM FIAT

(2,013 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Love my new car

Great place to buy. They worked with what I was aiming for. They got everything done in the car that needed to be done. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Dealership in the Area

My husband and I recently leased a Jeep from Krystal, and from beginning to end had our best car buying experience yet. John and his team are knowledgeable and service-minded. The process was streamlined, easy, and we love our new Jeep! We will definitely come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nissian Frontier sv. From krsytal chrysler of Warrensburg NY

This was my first experience with a dealership, John and jared worked hard to help me purchase my truck. They both were very patient and kind. John made me feel comfortable with the whole process of buying my Nissian Frontier. Jared was very patient and fought hard to get me my first ever loan! Thank you both so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great dealership!

Brian MacDuff was great to work with. He was quick and to the point. Would recommend him to anyone! He was thorough in going over the vehicle and when asked always gave his honest opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fast & Easy

Staff is helpful and friendly and don’t try to sell you somthing you don’t want. I knew exactly the vehicle I wanted and they wasted no time getting me behind the wheel. The office was busy but the nice lady at the front desk made sure everybody was taken care of. They made the whole process a breeze and I feel confident about my purchase! I look forward to enjoying my new Durango for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Chris C in sales was excellent with us! He took the time to explain the different types of vehicles we were looking for. Very attentive without being pushy to get the sale done. Would recommend this dealership and will definitely return when looking for a vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Great experience, Brian made the process easy and comfortable. Overall awesome treatment. I will definitely recommend this dealership. One of the best buying experience I have had so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!! No hassle experience.

The buying experience was terrific! John explained everything and was easy to work with. I would definitely recommend this dealership to a friend. John answered all of our questions to the fullest and was very knowledgeable about the van we were purchasing. Wonderful experience all the way around. Pat & Becky Whalen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easy Peasy

John Dreps made our experience super easy. We found the vehicle we wanted, he followed up with me about it, which led us to purchase just a couple days later. I would highly recommend this dealership and John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

Tim made buying my first Jeep a very easy and enjoyable experience. He answered all my questions and concerns to my satisfaction. Both he and Jared were very friendly and extremely helpful with the whole process of car buying. I could not believe I went in the morning to look at cars and drove my new Jeep home that afternoon! And I love it! Thank you both so much and I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.